Global Travel Programs Specialist

AE.900 Houlihan Lokey (MEA Financial Advisory) Ltd.; Los Angeles (CA); On-site; USD 38,572 - 49,593; Full time

Job summary

Houlihan Lokey, Inc. is seeking a Travel Administrator to support and optimize a global corporate travel program across Americas, EMEA, and APAC. The role focuses on policy compliance, traveler experience, and cross-region coordination with HR, Accounting, and IT.

The ideal candidate has strong analytics, platform administration skills, and experience with Concur/NEO. This position emphasizes training delivery and global travel platform optimization.

Qualifications

• Understanding of global travel program structure and governance is required.
• Advanced analytical and reporting skills are essential (Excel, dashboards).
• High attention to detail in financial reconciliation and policy compliance.
• Strong cross-cultural communication and stakeholder management skills.
• Ability to manage multiple regions, priorities, and time zones.
• Experience with Concur/NEO adoption and system usage.

Responsibilities

• Support the centralized online travel program across Americas, EMEA, APAC.
• Ensure consistent application of global travel policies while accommodating regional needs.
• Collaborate with Head of Global Travel, HR, and Accounting to align with business objectives.
• Develop global training content for travel tools and processes (Concur, NEO).
• Maintain global travel platforms, administer updates, and rollouts with vendors/IT.
• Perform weekly/monthly reconciliations of corporate card transactions across regions.
• Provide escalation support for complex online booking issues and ensure traveler satisfaction.

Skills

Global travel governance

Analytical & reporting (Excel)

Attention to detail

Cross-cultural communication

Stakeholder management

Training & change management

Platform administration

Concur/NEO adoption

Credit card reconciliation

Traveler experience & satisfaction (N)

Tools

Concur

NEO

Job description

Houlihan Lokey, Inc. is seeking a Travel Administrator to support and optimize a global corporate travel program across Americas, EMEA, and APAC. The role focuses on policy compliance, traveler experience, and cross-region coordination with HR, Accounting, and IT.

The ideal candidate has strong analytics, platform administration skills, and experience with Concur/NEO. This position emphasizes training delivery and global travel platform optimization.