Global Travel Programs Administrator

Houlihan Lokey; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Houlihan Lokey seeks a Travel Administrator to optimize a global corporate travel program across Americas, EMEA and APAC. The role ensures policy consistency, partners with HR and Accounting, and drives training and adoption of Concur and NEO platforms.

You will develop global training resources, tailor content for regional needs, and oversee system enhancements, reconciliation, and traveler support to maintain high satisfaction and policy compliance.

Qualifications

• Extensive knowledge of global travel program governance.
• Strong analytical and reporting skills (Excel, dashboards).
• Attention to detail in financial reconciliation and policy compliance.
• Effective cross-cultural communication and stakeholder management.
• Ability to manage multiple regions, priorities, and time zones.
• Experience with Concur and NEO travel platforms.

Responsibilities

• Support the centralized online travel program across multiple regions (Americas, EMEA, APAC).
• Ensure consistent application of global travel policies while accommodating regional requirements.
• Partner with Head of Global Travel, HR and Accounting to align with business objectives.
• Develop and deliver global training programs for travel tools, policies and processes.
• Tailor training content to regional audiences and local practices.
• Create scalable resources (webinars, job aids, onboarding modules).
• Track training completion, adoption metrics and user engagement globally.
• Administer and maintain global travel platforms, including Concur and NEO.
• Support online system enhancements, updates, and global rollouts.
• Troubleshoot system issues and coordinate resolution with vendors/IT.

Skills

Global travel programs

Analytics

Detail-oriented

Cross-cultural comms

Multi-region mgmt

Training & change mgmt

Platform administration

Concur/NEO adoption

Tools

Concur

NEO

Job description

Houlihan Lokey seeks a Travel Administrator to optimize a global corporate travel program across Americas, EMEA and APAC. The role ensures policy consistency, partners with HR and Accounting, and drives training and adoption of Concur and NEO platforms.

You will develop global training resources, tailor content for regional needs, and oversee system enhancements, reconciliation, and traveler support to maintain high satisfaction and policy compliance.