Global Travel Programs Specialist

Houlihan Lokey; West Palm Beach (FL); On-site; USD 39,729 - 49,662; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Houlihan Lokey is seeking a Travel Administrator to support the global corporate travel program across Americas, EMEA, and APAC. You will ensure policy consistency, collaborate with HR, Accounting, and regional teams, and deliver training on travel tools and processes.

The role emphasizes platform administration, data reporting, and travel policy governance, with a focus on accuracy and traveler satisfaction across regions.

Qualifications

• Understanding of global travel program structure and governance.
• Advanced analytical and reporting skills (Excel, dashboards, data interpretation).
• High attention to detail in financial reconciliation and compliance.
• Effective cross-cultural communication and stakeholder management.
• Ability to manage multiple regions, priorities, and time zones.
• Training and change management capabilities.
• Systems-oriented mindset with platform administration experience.
• Experience with Concur/NEO adoption and system utilization.
• Track record of maintaining high traveler satisfaction (global surveys).

Responsibilities

• Support the centralized online travel program across multiple regions.
• Ensure consistent application of global travel policies while accommodating regional requirements.
• Partner with leadership and HR to align with business objectives.
• Develop and deliver global training programs for travel tools and policies.
• Create scalable resources (webinars, job aids, onboarding modules).
• Track training completion, adoption metrics, and user engagement globally.
• Administer and maintain global travel platforms, including Concur and NEO.
• Support system enhancements and global rollouts; troubleshoot issues with IT/vendors.
• Drive adoption and optimize user experience across booking and expense platforms.
• Complete reconciliations of corporate card transactions; investigate discrepancies.

Skills

Global travel knowledge

Analytical reporting

Attention to detail

Cross-cultural communication

Stakeholder management

Platform administration

Concur/NEO experience

Reconciliation accuracy

Traveler satisfaction tracking

Tools

Concur

NEO

Job description

Houlihan Lokey is seeking a Travel Administrator to support the global corporate travel program across Americas, EMEA, and APAC. You will ensure policy consistency, collaborate with HR, Accounting, and regional teams, and deliver training on travel tools and processes.

The role emphasizes platform administration, data reporting, and travel policy governance, with a focus on accuracy and traveler satisfaction across regions.