Global Travel Programs & Training Specialist

Houlihan Lokey; Houston (TX); On-site; USD 82,638,000 - 103,298,000; Full time

Job summary

Houlihan Lokey is seeking a Travel Administrator to support and optimize a global corporate travel program across regions. You will ensure policy consistency, collaborate with HR, Accounting, and regional teams, and drive traveler training and platform adoption.

Responsibilities include maintaining Concur/NEO platforms, analyzing travel data, and coordinating with IT and vendors for system enhancements. This role emphasizes governance, compliance, and exceptional traveler support across time

Qualifications

• Understanding of global travel program structure and governance.
• Advanced analytical and reporting skills (Excel, dashboards, data interpretation).
• High attention to detail, particularly in financial reconciliation and compliance.
• Effective cross-cultural communication and stakeholder management.
• Ability to manage multiple regions, priorities, and time zones.
• Training and change management capabilities.
• Systems-oriented mindset with experience in platform administration.
• Experience with Concur/NEO adoption and system utilization.
• Proven ability to meet credit card reconciliation accuracy and cycle time goals.

Responsibilities

• Support the centralized online travel program across multiple regions (Americas, EMEA, APAC).
• Ensure consistent application of global travel policies while accommodating regional requirements.
• Partner with the Head of Global Travel and regional teams to align with business objectives.
• Develop and deliver global training programs for travel tools, policies, and processes (Concur, NEO).
• Tailor training content to regional audiences considering language and culture.
• Create scalable resources (webinars, job aids, onboarding modules).
• Track training completion, adoption metrics, and user engagement globally.
• Administer and maintain global travel platforms, including Concur and NEO.
• Support online system enhancements, updates, and global rollouts.
• Troubleshoot system issues and coordinate with vendors/IT for resolution.
• Drive adoption and optimize user experience across booking and expense platforms.

Skills

Global travel governance

Analytical skills

Attention to detail

Cross-cultural communication

Stakeholder management

Time zone management

Training experience

System administration

Concur/NEO familiarity

Tools

Concur

NEO

Job description

Houlihan Lokey is seeking a Travel Administrator to support and optimize a global corporate travel program across regions. You will ensure policy consistency, collaborate with HR, Accounting, and regional teams, and drive traveler training and platform adoption.

Responsibilities include maintaining Concur/NEO platforms, analyzing travel data, and coordinating with IT and vendors for system enhancements. This role emphasizes governance, compliance, and exceptional traveler support across time