Global Travel Field Service Engineer - MO-CVD Equipment

AIXTRON INC; Flagstaff (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Field service training

Global team

Competitive benefits

Intercultural work environment

Career development

Job summary

AIXTRON Inc. is seeking experienced Field Service Engineers to install and qualify MO(CVD) semiconductor equipment in R&D and high-volume manufacturing settings.

You will be the customer-facing liaison across engineering, service, and logistics, ensuring smooth startup, acceptance, and ongoing support. The role requires hands-on mechanical, electrical, and gas-handling expertise, travel domestically and internationally more than 75% of the time, and a strong ability to communicate technical

Qualifications

• BS degree in electrical/mechanical/computer engineering or equivalent education and experience.
• 2–5 years of working experience on semiconductor equipment in areas of mechanical, electrical, electronics, electro-mechanical, pneumatics, automation, & robotics.
• Adept in mechanical drawings, electrical schematics, hand tools, multimeter, Helium leak checker, and high purity gas supply systems.
• A high level of written and oral communication skills is required.
• The role requirement with ability to travel domestically and internationally at least >75% of the time.

Responsibilities

• Direct and execute all activities associated with pre-installation, installation, and start-up of equipment with minimal or no direction.
• Act as a company liaison: provide customer-designated interface with status reports, respond to requests for additional information, address customer concerns, advise customers of schedule changes, etc.
• Prepare equipment for process acceptance: testing, troubleshooting, and debugging performance of equipment to a functional state according to contract specifications.
• Diagnose and repair 90% of all hardware and demonstrate knowledge of software failures on assigned equipment.
• Provide accurate documentation of all system problems and actions taken before, during, and after installations.
• Participate in providing 24-hour on-call support for installed base equipment problems when requested.
• Prepare and submit all administrative requirements such as, performance data, time sheets, field service reports and travel expense reports in an accurate and timely manner.
• Train less experienced employees and customer representatives on equipment operation and maintenance
• Other duties as assigned.

Skills

Field service experience

Customer liaison

Technical communication

Education

BS degree in electrical/mechanical/computer engineering

Tools

Multimeter

Helium leak checker

Gas handling systems

Job description

AIXTRON Inc. is seeking experienced Field Service Engineers to install and qualify MO(CVD) semiconductor equipment in R&D and high-volume manufacturing settings.

You will be the customer-facing liaison across engineering, service, and logistics, ensuring smooth startup, acceptance, and ongoing support. The role requires hands-on mechanical, electrical, and gas-handling expertise, travel domestically and internationally more than 75% of the time, and a strong ability to communicate technical