Field Service Engineer - MO-CVD Systems, Global Travel

AIXTRON INC; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Global leader in tech

Flat hierarchies

Intercultural team

Training & development

Employee benefits

Job summary

AIXTRON Inc. is seeking experienced Field Service Engineers to install and qualify MO(CVD) semiconductor equipment, and to support customers through maintenance, repair, and upgrades.

You will act as a liaison between customers and internal teams, ensuring quick issue resolution and high satisfaction. The role requires traveling domestically and internationally more than 75% of the time, working with MO(CVD) systems in R&D and high‑volume manufacturing, and delivering on-site training and

Qualifications

• BS degree in electrical, mechanical or computer engineering or equivalent.
• 2–5 years of working experience on semiconductor equipment in mechanical, electrical, electronics, electro-mechanical, pneumatics, automation, & robotics.
• A high level of written and oral communication skills is required.

Responsibilities

• Direct and execute all activities associated with pre-installation, installation, and start-up of equipment with minimal or no direction.
• Act as a company liaison: provide customer-designated interface with status reports, respond to requests for additional information, address customer concerns, advise customers of schedule changes, etc.
• Prepare equipment for process acceptance: testing, troubleshooting, and debugging performance of equipment to a functional state according to contract specifications.
• Diagnose and repair 90% of all hardware and demonstrate knowledge of software failures on assigned equipment.
• Provide accurate documentation of all system problems and actions taken before, during, and after installations.
• Participate in providing 24-hour on-call support for installed base equipment problems when requested.
• Prepare and submit all administrative requirements such as, performance data, time sheets, field service reports and travel expense reports in an accurate and timely manner.
• Train less experienced employees and customer representatives on equipment operation and maintenance
• Other duties as assigned.

Skills

Written and spoken communication

Travel availability

Interpersonal skills

Education

Bachelor's degree in Electrical/Mechanical/Computer Engineering or equivalent

Tools

Multimeter

Helium leak checker

Gas supply systems

Hand tools

Job description

AIXTRON Inc. is seeking experienced Field Service Engineers to install and qualify MO(CVD) semiconductor equipment, and to support customers through maintenance, repair, and upgrades.

You will act as a liaison between customers and internal teams, ensuring quick issue resolution and high satisfaction. The role requires traveling domestically and internationally more than 75% of the time, working with MO(CVD) systems in R&D and high‑volume manufacturing, and delivering on-site training and