Global Travel & Expense Lead – Planning & Ops

SmartRecruiters, Inc.; Orlando (FL); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Medical insurance

Dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Job summary

VERSANT Media in Orlando, FL is seeking a Senior Manager to lead the global travel and expense program, partnering with the TMC to ensure service quality and policy compliance. The role focuses on data-driven improvements, risk management, and scalable travel operations.

You will collaborate with HR, Finance, and Procurement to align travel services with evolving business needs, while transforming systems and processes for efficiency and traveler satisfaction.

Qualifications

• 5+ years of progressive experience in travel planning or travel management.
• Experience with travel policy governance and duty-of-care.
• Experience leading cross-functional programs and vendor relationships in media/entertainment is a plus.

Responsibilities

• Lead the travel service-delivery model and serve as the senior escalation point for complex travel needs and policy guidance.
• Oversee the operating relationship with the TMC, including service delivery, issue resolution, and SLA performance.
• Establish standards for traveler profile onboarding and maintenance within the booking platform.
• Lead planning for executive travel, production events, and other critical business needs.
• Partner with HR, Finance, Procurement, Security, Technology, and business leaders to align travel services with requirements.
• Manage development of traveler-facing resources and communications.

Skills

Travel management

Vendor relationships

Leadership

Policy governance

Data reporting

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

MBA preferred

Tools

Online booking systems

Expense management tools

Travel data platforms

Job description

VERSANT Media in Orlando, FL is seeking a Senior Manager to lead the global travel and expense program, partnering with the TMC to ensure service quality and policy compliance. The role focuses on data-driven improvements, risk management, and scalable travel operations.

You will collaborate with HR, Finance, and Procurement to align travel services with evolving business needs, while transforming systems and processes for efficiency and traveler satisfaction.