Global Travel Advisor & Concierge

AAA - Automobile Club of Southern California; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is hiring a Travel Consultant EC to sell travel products and provide member entitlement services. The role involves outbound outreach, handling multiple travel transactions, and educating members about available products and services while meeting sales goals and maintaining service quality.

The Travel Consultant will maintain client confidentiality, leverage club technology for quotes, and support Travel Shows and offsite events as needed.

Qualifications

• 4-6 years Travel agency or sales experience
• Advanced verbal and written communication skills
• Moderate analytical and time management skills
• Ability to create and deliver presentations
• Proven track record in travel sales
• Flexibility to work weekends and attend offsite events

Responsibilities

• Sell foreign and domestic travel products and services, manage quotes, advise clients on travel requirements and options
• Enter quotes in club technology and maintain accurate documentation of transactions
• Research and compare supplier rates to recommend trips based on client budget and preferences
• Maintain confidentiality of member information and comply with policies
• Handle ticketing and reservations for airlines, cruises, rail, hotels, and car rentals
• Document and explain write-offs or shortages to management
• Maintain all administrative requirements and ensure compliance with wage and hour rules

Job description

Auto Club Enterprises is hiring a Travel Consultant EC to sell travel products and provide member entitlement services. The role involves outbound outreach, handling multiple travel transactions, and educating members about available products and services while meeting sales goals and maintaining service quality.

The Travel Consultant will maintain client confidentiality, leverage club technology for quotes, and support Travel Shows and offsite events as needed.