Global Travel Advisor

Auto Club Of Southern Calif; McMurray (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Auto Club Of Southern Calif Travel Consultant EC is responsible for selling travel products and providing member services while maintaining sales goals and high service quality. The role requires handling travel requests, educating members on options, and ensuring confidentiality per policies.

The position emphasizes outbound calling, utilization of lead tools, and knowledge of travel systems to fulfill requests, including international requirements and ticketing, with a focus on accuracy and

Qualifications

• High School GED required.
• Associates degree preferred.
• 4–6 years travel agency or sales experience required.
• Broad knowledge of club operating areas, products, and branch delivery channels.
• Advanced verbal and written communication skills.
• Moderate analytical and time management skills.
• Ability to create and deliver presentations.
• Knowledge and training on computer systems for travel requests and accounting.
• Typing, Windows, Outlook, Word, and Internet/Intranet skills.
• Familiarity with Club systems (TSTApollo, Viewpoint).
• Proven track record in travel sales.
• Ticketing knowledge for air travel.

Responsibilities

• Sell foreign and domestic travel products and services.
• Use lead-management tools to cultivate new business and build repeat clients.
• Advise clients on travel requirements and protection plans.
• Document transactions accurately and follow Club policies.
• Support the Preferred Supplier program and cross-sell goals.
• Handle air, car, hotel, rail reservations and ticketing for members and non-members.
• Maintain confidentiality of client information per laws and policies.
• Track and document all travel transactions with supporting documents.
• Identify cross-sell opportunities and maintain service quality.
• Prepare write-offs or shortages explanations to management.

Skills

Travel sales

Presentation skills

Verbal and written communication

Analytical skills

Time management

Computer systems knowledge

Typing Windows Outlook Word Internet

Knowledge of club systems (TSTApollo,视

Education

High School GED Required

Associates Preferred

Tools

TSTApollo

Viewpoint

Job description

Auto Club Of Southern Calif Travel Consultant EC is responsible for selling travel products and providing member services while maintaining sales goals and high service quality. The role requires handling travel requests, educating members on options, and ensuring confidentiality per policies.

The position emphasizes outbound calling, utilization of lead tools, and knowledge of travel systems to fulfill requests, including international requirements and ticketing, with a focus on accuracy and