Global Technical Training Leader, CAD/CAM & Safety

01 Hypertherm, Inc.; United States; On-site; USD 91,000 - 152,000; Full time

Benefits offered by this job

Ownership culture (ESOP)

Community service time

Environmental stewardship

No-layoff philosophy

Job summary

Hypertherm Associates seeks a Lead Commercial Training Specialist to lead complex learning programs across customers, partners, and associates. You will design and deliver high-impact training, coordinate cross-functional initiatives, and coach trainers to ensure top-quality experiences in safety, CAD/CAM software, and operational excellence.

You will guide program design, advance global initiatives, and maintain readiness of training facilities while partnering with subject matter experts and

Qualifications

• Bachelor’s degree and 4+ years of training experience, or an equivalent combination of education and experience.
• Experience independently managing complex, cross-functional projects and stakeholders.
• Direct or indirect leadership experience, including coaching, mentoring, or developing others.
• Training content development, facilitation, and presentation skills, with a strong understanding of adult-learning principles.
• Advanced organizational and project-management skills, with a high level of initiative and independence.
• Proficiency with Microsoft Office Suite and the ability to use Copilot and other approved AI tools to improve efficiency and quality.
• Expert-level knowledge of applicable plasma or waterjet technologies and products, including software, safety, operation, and maintenance.
• Familiarity with Hypertherm operating systems, processes, go-to-market strategies, and business models.

Responsibilities

• Lead projects, set instructional direction, and engage subject matter experts.
• Elevate content quality: Use approved AI tools, share best practices, and provide final technical review.
• Deliver advanced technical training: Facilitate all relevant courses, including custom training and hands-on instruction in CAD/CAM software programming, safety, operation, optimization, and maintenance.
• Ensure delivery excellence: Resolve complex technical questions, maintain consistent standards, and coach trainers.
• Improve training: Identify gaps and lead improvements to processes, content, facilitation, and technical accuracy.
• Lead projects and stakeholders: Manage plans, stakeholders, communications, deadlines, accountability, and risks while removing technical barriers.
• Own facility readiness: Maintain equipment availability, calibration, safety, organization, and issue escalation; support new equipment planning.
• Provide onsite leadership: Advise the team, lead trainer onboarding and development, and reinforce standards without direct supervision.
• Shape programs and strategy: Assess needs, influence program design, support annual planning, strengthen stakeholder relationships, and lead global initiatives.

Skills

Project management

Training delivery

Coaching / mentoring

Adult learning

AI tools usage

Microsoft Office

Cross-functional collaboration

Education

Bachelor's degree

4+ years training experience

Tools

Copilot

CAD/CAM software

Microsoft Office

Job description

Hypertherm Associates seeks a Lead Commercial Training Specialist to lead complex learning programs across customers, partners, and associates. You will design and deliver high-impact training, coordinate cross-functional initiatives, and coach trainers to ensure top-quality experiences in safety, CAD/CAM software, and operational excellence.

You will guide program design, advance global initiatives, and maintain readiness of training facilities while partnering with subject matter experts and