Global Technical Training & Curriculum Architect

Corning Inc.; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company bonuses

Pension plan (401k)

Health, dental, vision

Paid time off

Job summary

Corning is seeking a Technical Trainer and Curriculum Specialist in Charlotte, NC. You will update training content, design curricula for In-Building Network, Data Center, and Carrier Markets, and deliver both hands-on and virtual training to program members and partners.

Responsibilities include developing onboarding programs, collaborating with SMEs and vendors, and maintaining training materials and equipment. Occasional travel up to 70% is required.

Qualifications

• BS/BA or equivalent degree in a technical field.
• 2-4 years working within a technical field/telecommunications industry.
• Technical writing ability, with emphasis on effective presentation of detailed concepts.

Responsibilities

• Update content and materials for training courses with directives from Manager, Customer Education and program stakeholders.
• Analyze new training requests to define business case objectives and scope aligned with Corning’s goals.
• Work with internal SMEs and vendors to incorporate knowledge into training curriculum.
• Evaluate existing training material and industry needs, update curriculum as requested.
• Determine appropriate methods for instructor-led and e-learning trainings.
• Develop course materials using instructional design methodology.
• Design, develop and implement e-learning to complement in-person courses.
• Collaborate with subject matter experts to create/update curriculum for business needs.
• Develop and maintain training equipment and samples for class curriculum.
• Coordinate with Engineering Service to integrate field training and safety training.
• Audit train-the-trainer program and support as requested.
• Provide technical support/answers to customers and route questions to Marketing Specialist where appropriate.
• Represent Corning Optical Communications with integrity and fulfill customer expectations as a premier supplier.
• Provide on-site and remote technical assistance globally.
• Master optical test and splice equipment procedures for training.
• Instruct fiber optic training courses at various Corning locations and customer sites.
• Support maintenance of training equipment.

Education

BS/BA or equivalent degree in a technical field

2-4 years experience in technical field/telecommunications industry

Technical writing ability

Job description

Corning is seeking a Technical Trainer and Curriculum Specialist in Charlotte, NC. You will update training content, design curricula for In-Building Network, Data Center, and Carrier Markets, and deliver both hands-on and virtual training to program members and partners.

Responsibilities include developing onboarding programs, collaborating with SMEs and vendors, and maintaining training materials and equipment. Occasional travel up to 70% is required.