Fiber Optics Applications Engineer (Field)

Corning Incorporated; Charlotte (NC); On-site; USD 81,000 - 111,000; Full time

Benefits offered by this job

Company bonuses

Long-term incentives

Health benefits

401(k) match

Pension

Job summary

Corning Incorporated in Charlotte, NC is seeking an Applications Engineer to deliver technical training on fiber optic cable installation and provide subject matter expertise to Tier 1 carrier network customers. You will partner with Sales, PLM, and product development to resolve field issues and support deployments across outside plant and inside plant environments.

The role requires a BS in Engineering, 1 year of telecom experience or 4+ years in a technical field, and strong MS Office skills.

Qualifications

• Bachelor of Science in Engineering required.
• 1 year in a technical telecommunications role or 4+ years in a technical field without telecom experience.
• Experience leading or serving as technical lead on projects.
• Ability to consolidate technical and commercial data into a clear position.
• Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint).
• 100% English proficiency, written and verbal.

Responsibilities

• Serve as a subject matter expert on assigned fiber optic products and installation methods; deliver in-person and virtual training to customers and contractors across the U.S.
• Partner with Sales, Product Line Management (PLM), and product development to investigate and resolve field issues – including on-site visits to document findings and drive resolution
• Develop technical training materials and documentation, including installation procedures, specifications, and training videos
• Support customer first office applications (FOAs) and field trials to ensure successful product deployment
• Learn customer network architecture to develop bills of materials (BOMs) and recommend Corning product solutions
• Convey Voice of Customer insights to commercial and PLM teams; contribute field installation and customer preference input to product development efforts

Skills

Technical telecommunications exp

Project leadership

Data consolidation

MS Office proficiency

English proficiency

Education

B.S. in Engineering

Tools

Microsoft Office Suite

Job description

Corning Incorporated in Charlotte, NC is seeking an Applications Engineer to deliver technical training on fiber optic cable installation and provide subject matter expertise to Tier 1 carrier network customers. You will partner with Sales, PLM, and product development to resolve field issues and support deployments across outside plant and inside plant environments.

The role requires a BS in Engineering, 1 year of telecom experience or 4+ years in a technical field, and strong MS Office skills.