Global Student Services & Community Engagement Coordinator

University of Michigan; Ann Arbor (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The University of Michigan's English Language Institute seeks a highly organized student services professional to join its administrative team. The role supports academic and co-curricular programs, manages office operations, and coordinates the Conversation Circles to foster inclusion for international students.

Reporting to the ELI Director, you will handle enrollment, curriculum scheduling, event planning, and liaison work with campus offices, ensuring timely communication and a welcoming

Qualifications

• Associate degree and at least four years of office experience.
• 2-years experience in a curriculum building/course maintenance role in a U.S. higher education department using a system such as PeopleSoft.
• Excellent oral and written communication skills.
• Strong skills in the use of standard electronic resources, including Google Suite and MS Office tools.
• Demonstrated ability to develop and maintain strong rapport with individuals from diverse backgrounds.
• Strong interpersonal skills and ability to positively represent the ELI and its programs on campus.
• Ability to work efficiently and productively as a member of a team on multiple assignments in a dynamic work environment.
• A strong attention to detail and accuracy, and the ability to establish priorities and keep deadlines.

Responsibilities

• Enrollment and Curriculum Support: create teaching schedules and oversee curriculum maintenance.
• ELI operations: process requests and serve as liaison to registrar and committees.
• General Student Services: oversee course/room scheduling and class permissions.
• ELI Summer Programs: manage applications and coordinate with partners on visa processes.
• International GSI Program: coordinate courses and maintain contact lists.
• Community Engagement: recruit facilitators and plan social events to foster belonging.
• Campus Outreach: publicize offerings, manage communications, and represent ELI at events.
• Data and Admin: maintain program data and respond to informational emails.

Skills

Office administration

Curriculum management

Communication skills

Google Suite

MS Office

Interpersonal skills

Education

Associate degree

Bachelor's degree

Tools

PeopleSoft

MPathways

MailChimp

Wolverine Access

Job description

The University of Michigan's English Language Institute seeks a highly organized student services professional to join its administrative team. The role supports academic and co-curricular programs, manages office operations, and coordinates the Conversation Circles to foster inclusion for international students.

Reporting to the ELI Director, you will handle enrollment, curriculum scheduling, event planning, and liaison work with campus offices, ensuring timely communication and a welcoming