ELI Programs Lead & Student Success Advisor

Baltimore City Community College; Baltimore (MD); On-site; USD 52,000 - 72,000; Full time

Job summary

Baltimore City Community College is seeking an ELI Specialist to coordinate services and support student success within the English Language Institute. You will provide academic advising, oversee registration and enrollment, and maintain accurate records to support program operations.

The role involves developing ELI course offerings, master schedules, scheduling classrooms, and coordinating outreach and events to enhance student engagement and enrollment.

Qualifications

• Bachelor’s degree in ESL/Adult Education or related field.
• Minimum of three years of program management experience.
• Experience working with adult English language learners or ESL programs.
• Strong communication, customer service, interpersonal, organizational, and supervisory skills.

Responsibilities

• Coordinate placement testing processes for ELI placement exams.
• Lead ELI student academic advising on course placement, progression, registration, and program options.
• Oversee ELI registration and enrollment processes, training staff and verifying information.
• Develop ELI course offerings and master schedule with Director/Associate Director.
• Support curriculum development and program planning with Instructional Specialist.
• Manage instructional program operations including scheduling and materials.
• Serve as ELI program contact for room scheduling and space coordination.
• Assist with examination administration and security for midterms and finals.
• Maintain accurate ELI student, course, and enrollment records and reports.
• Coordinate outreach and recruitment activities to support enrollment.
• Participate in staff development, interviews, and program events.

Skills

Coordination

Communication

Administration

Data management

Supervision

Multicultural

Education

Bachelor’s degree in ESL/Adult Education

Job description

Baltimore City Community College is seeking an ELI Specialist to coordinate services and support student success within the English Language Institute. You will provide academic advising, oversee registration and enrollment, and maintain accurate records to support program operations.

The role involves developing ELI course offerings, master schedules, scheduling classrooms, and coordinating outreach and events to enhance student engagement and enrollment.