Global Shipping & Fulfillment Product Lead

TikTok Inc.

Seattle (WA)

On-site

USD 176,000 - 280,000

Full time

14 days+

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Job summary

TikTok Inc. in Seattle seeks a Shipping & Fulfillment Product Manager to lead strategy for seller-facing logistics and end-to-end shipping experiences, including delivery times, pricing, and cross-functional workflows.

You will analyze shipping services across regions, design merchant-facing processes, and collaborate with Business, Operations, Data, Engineering and Algorithm teams to drive global e-commerce improvements and cost optimization.

Qualifications

Bachelor degree and above is required or higher in a relevant field.
Motivated to think and provide product solutions for complex problems, and to continuously conduct analysis and optimization.
Possess good communication, teamwork, and project management skills.

Responsibilities

Understand and analyze shipping services in different countries and regions.
Understand and analyze fulfillment workflows across different countries and merchant segments.
Work closely with Business, Operations, and Data teams to explore pain points of sellers and consumers, and be responsible for consumer and merchant experience and shipping cost.
Work with Engineering and Algorithm teams to push projects forward and ensure successful launches and goal achievement.
Continuously strive for product optimization and innovation, and establish general product ability for global e-commerce system.