Global Shipment & Customs Compliance Coordinator

FedEx Logistics; Memphis (TN); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Hybrid work arrangement

Job summary

FedEx Logistics in Memphis, TN is seeking a detail-oriented entry services associate to support import/export shipments. You will facilitate entry processing, coordinate with FTN and FedEx teams, and ensure compliance with CBP and other regulatory time frames.

The role involves auditing duties, handling complex issues, and communicating with customers and agencies to prevent costly liquidated damages. A hybrid onsite role with regular training is noted.

Qualifications

• High school diploma or GED required.
• Three years of business experience required; two years of related experience preferred.
• 12 months of brokerage or transportation experience and/or customer service experience required.

Responsibilities

• Provide FedEx Express and customer entry services to secure timely release of shipments.
• Serve as primary link between FedEx Express and FTN for account/shipment issues; audit duties and regulatory tasks.
• Research and write claims and protests to CBP on behalf of FTN, FedEx, and customers.
• Correspond with shippers, clients, and government agencies to resolve documentation issues.
• Generate operational and trend reports for management.

Skills

Strong communication skills

Excellent computer skills

Education

High school diploma/GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in Memphis, TN is seeking a detail-oriented entry services associate to support import/export shipments. You will facilitate entry processing, coordinate with FTN and FedEx teams, and ensure compliance with CBP and other regulatory time frames.

The role involves auditing duties, handling complex issues, and communicating with customers and agencies to prevent costly liquidated damages. A hybrid onsite role with regular training is noted.