Global Services Portfolio Growth Lead

Triton Environmental Consultants, Ltd.; Sunset Corners (FL); On-site; USD 130,000 - 180,000; Full time

Job summary

The Triton Environmental Consultants, Ltd. is seeking a Global Services Product and Offering Manager to own the end-to-end strategy, roadmap, and lifecycle for repair, professional onsite, and managed services.

You will partner with commercial, operations, delivery, and product teams to ensure offerings are competitive and scalable. Responsibilities include defining pricing models, packaging, go-to-market strategies, driving revenue growth, and continuously improving the portfolio while aligning

Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, Marketing, or a related technical or commercial field required.
• Strong understanding of services lifecycle and managed service value creation
• Excellent oral and written communication skills and strong customer service skills
• Strong attention to detail and ability to work in a fast-paced environment

Responsibilities

• Own end-to-end services portfolio strategy and lifecycle — Define and execute the overall strategy, multi-year roadmap, and full lifecycle management (ideation through end-of-life) for repair, professional onsite, and managed services offerings.
• Drive services revenue growth and profitability — Set and achieve targets for services revenue, attach rates, margins, and recurring revenue through effective packaging, pricing, and commercialization.
• Define and prioritize customer and market needs — Lead voice-of-customer, competitive analysis, and market research to identify opportunities, gaps, and differentiated value propositions across the services portfolio.
• Develop and manage pricing, packaging, and go-to-market strategy — Create competitive pricing models, service tiers/packages, positioning, and commercial frameworks that sales and partners can execute effectively.
• Lead new services introduction and portfolio optimization — Own or drive the NPI process for new services offerings and continuously rationalize the portfolio to eliminate low-performing offerings and focus resources on high-value ones.
• Ensure operational and delivery alignment — Partner with operations, service delivery, and field teams so offerings are executable, scalable, and supported by the right processes, capacity, SLAs, and tooling.
• Collaborate cross-functionally to enable commercialization — Work closely with sales, marketing, finance, product, and regional teams to align messaging, enablement, forecasting, and execution of services offerings.
• Monitor performance and drive continuous improvement — Establish and track key metrics (revenue, margins, attach rates, win rates, customer satisfaction, retention, utilization) and use insights to improve offerings and commercial outcomes.
• Shape the evolution of services models — Drive innovation in service delivery models (e.g., outcome-based, digital-enabled, predictive, or subscription-style managed services) to improve competitiveness and customer value.
• Provide portfolio visibility and decision support to leadership — Deliver clear reporting, business cases, and recommendations on portfolio health, investment priorities, and strategic direction for the global services business.

Education

Bachelor’s degree in Business, Engineering, Supply Chain, Marketing, or a related technical or commercial field

Job description

The Triton Environmental Consultants, Ltd. is seeking a Global Services Product and Offering Manager to own the end-to-end strategy, roadmap, and lifecycle for repair, professional onsite, and managed services.

You will partner with commercial, operations, delivery, and product teams to ensure offerings are competitive and scalable. Responsibilities include defining pricing models, packaging, go-to-market strategies, driving revenue growth, and continuously improving the portfolio while aligning