Global Services Intern: Optimize Service Ops & Automation

hmhw; Odessa (TX); On-site; USD 21,000 - 29,000; Part time

Job summary

HMH is seeking a Global Services Intern in Houston/Odessa, TX for a 12-week program (May 24 – August 13, 2027). You will support service initiatives, assist with programs to enhance customer experience, and help configure account structures and automation tools across service applications.

The role requires current enrollment in a Bachelor or Graduate program (business or mechanical engineering preferred) with a 3.0+ GPA, strong communication, and solid analytical skills.

Qualifications

• Currently enrolled and working toward completion of Bachelor or Graduate degree from an accredited university or college.
• Business or Mechanical Engineering majors preferred.
• Minimum GPA of 3.0.
• Good interpersonal skills to drive collaboration across multiple functions to achieve desired results.
• Excellent analytical and problem-solving skills.
• Strong verbal and written communication.
• Strong work ethic and attention to detail.
• Familiarity with Microsoft Office products, Outlook, Teams, Word, Excel, and PowerPoint.

Responsibilities

• Assist with programs and initiatives to enhance customer experience.
• Configure account structures across the service applications.
• Configure process automation tools to support key business metrics.
• Support service offerings through efficiency initiatives.

Skills

Interpersonal skills

Analytical thinking

Problem solving

Verbal and written communication

Attention to detail

Team collaboration

Education

Bachelor or Graduate degree

Tools

Microsoft Office

Outlook

Teams

Word

Excel

PowerPoint

Job description

HMH is seeking a Global Services Intern in Houston/Odessa, TX for a 12-week program (May 24 – August 13, 2027). You will support service initiatives, assist with programs to enhance customer experience, and help configure account structures and automation tools across service applications.

The role requires current enrollment in a Bachelor or Graduate program (business or mechanical engineering preferred) with a 3.0+ GPA, strong communication, and solid analytical skills.