Global Services Intern: Automate & Elevate CX

HMH; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

HMH is seeking a Global Services Intern in Houston/Odessa, TX to support service offerings, customer experience programs, and automation tools within our global team.

Applicants must be enrolled in a Bachelor or Graduate degree (Business or Mechanical Engineering preferred) with a minimum 3.0 GPA, good communication and analytical skills, and a strong work ethic. The internship runs 12 weeks (May 24 – August 13, 2027) with no visa sponsorship.

Qualifications

• Currently enrolled and working toward completion of a Bachelor or Graduate degree.
• GPA of 3.0 or higher is required.
• Strong interpersonal skills to collaborate across functions.
• Excellent analytical and problem-solving abilities.
• Strong verbal and written communication skills.
• Good work ethic with attention to detail.
• Familiarity with Microsoft Office products.

Responsibilities

• Support service offerings through efficiency initiatives.
• Assist with programs to enhance customer experience.
• Configure account structures across service applications.
• Configure process automation tools to support key metrics.

Skills

Analytical skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Team collaboration

Education

Bachelor or Graduate degree in Business or Mechanical Engineering

GPA 3.0

Tools

Microsoft Office

Outlook

Teams

Word

Excel

PowerPoint

Job description

HMH is seeking a Global Services Intern in Houston/Odessa, TX to support service offerings, customer experience programs, and automation tools within our global team.

Applicants must be enrolled in a Bachelor or Graduate degree (Business or Mechanical Engineering preferred) with a minimum 3.0 GPA, good communication and analytical skills, and a strong work ethic. The internship runs 12 weeks (May 24 – August 13, 2027) with no visa sponsorship.