Global Services Intern — Automation & Analytics

Hmh; Odessa (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

HMH invites applications for a Global Services Intern position to gain hands-on experience in service optimization and customer experience improvement. You will work on efficiency initiatives, assist with enterprise programs, and help configure service applications to support business metrics.

The role emphasizes teamwork, analytical thinking, and strong communication. It runs for 12 weeks (May 24 – August 13, 2027) in Houston/Odessa, TX, with a focus on learning and professional development in

Qualifications

• Currently enrolled and working toward a Bachelor or Graduate degree from an accredited university or college.
• Business or Mechanical Engineering majors preferred.
• Minimum GPA of 3.0 required.

Responsibilities

• Support service offerings through efficiency initiatives.
• Assist with programs and initiatives to enhance customer experience.
• Configure account structures across the service applications.
• Configure process automation tools to support key business metrics.

Skills

Interpersonal skills

Analytical thinking

Problem-solving

Verbal and written communication

Attention to detail

Strong work ethic

Education

Bachelor's or Graduate degree in Business or Mechanical Engineering

Tools

Microsoft Office

Job description

HMH invites applications for a Global Services Intern position to gain hands-on experience in service optimization and customer experience improvement. You will work on efficiency initiatives, assist with enterprise programs, and help configure service applications to support business metrics.

The role emphasizes teamwork, analytical thinking, and strong communication. It runs for 12 weeks (May 24 – August 13, 2027) in Houston/Odessa, TX, with a focus on learning and professional development in