Global Service Diagnostics & Repair Program Lead | Hybrid

RiseMe; Allen Park (MI); Hybrid; USD 116,000 - 218,000; Full time

Benefits offered by this job

Health benefits

Vehicle discount program

Tuition assistance

Paid time off

Parental leave

Job summary

Ford Motor Company is seeking a Global Service Diagnostics & Repair Program Manager to drive cross-functional delivery of strategic initiatives and JV workflows. The role oversees workplans and milestones, representing Voice of the Dealer & Technician to improve operations worldwide.

Candidates should bring extensive program management experience, budget oversight, and leadership across global teams, with a focus on continuous improvement and strategic decision-making.

Qualifications

• Bachelor's degree required.
• 5+ years of program management experience.
• 5+ years of budgeting/PO management and business office management.
• 5+ years of people leadership.

Responsibilities

• Act as Single Point of Contact on key initiatives.
• Direct/coach team on development of workplans and execution (OTA initiatives, JV support plan).
• Drive cross-functional and cross-company collaboration to meet timing/objectives.
• Engage leadership to overcome barriers and escalate as needed.
• Coordinate handoffs to regular launch deliverable teams for vehicle launches.

Skills

Program management

People leadership

Cross-functional collaboration

Budgeting/PO management

Communication skills

Education

Bachelor's degree

Job description

Ford Motor Company is seeking a Global Service Diagnostics & Repair Program Manager to drive cross-functional delivery of strategic initiatives and JV workflows. The role oversees workplans and milestones, representing Voice of the Dealer & Technician to improve operations worldwide.

Candidates should bring extensive program management experience, budget oversight, and leadership across global teams, with a focus on continuous improvement and strategic decision-making.