Job Description
Musco is seeking a Global Sales Operations Specialist (Bilingual-Spanish) to join our team in Oskaloosa, IA.
Essential Criteria:
- Bachelor’s degree in Business, Communications, Marketing, or a technical field preferred
- Two years previous experience in a technical customer support or coordination role is preferred
- Excellent verbal, written, and telephone communication skills
- Self-directed within a team environment with the ability to manage multiple tasks at one time
- Detailed, organized, and results driven with the ability to solve problems
- Knowledgeable and able to discuss with customers the attributes of Musco product
- Understanding of Musco and company business practices
- Knowledge of the sales and public bidding processes
- General understanding of electrical and structural concepts
Roles And Responsibilities:
- Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning.
- Analyze, monitor, and maintain quality of information in systems on all assigned projects.
- Serve as the primary contact for Field Sales in the areas of company processes and policies.
- Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner.
- Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors.
- Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
- Discuss customer responses with other managers with a view of improving the sales process.
- Help facilitate billing and credit procedures as needed.
- Other duties as assigned.
Other Special Requirements:
- Bilingual-Spanish required
- Depending on region supported, regular hours may be outside of the traditional 8-5
- Occasional international travel may be needed
- Occasional overtime and weekend hours may be needed
About Musco:
Musco is the global leader in sports and large-area lighting solutions, with projects in 135 countries. We offer meaningful work in a team-first culture with continuous learning and professional development.
Musco is an equal opportunities employer and welcomes applications from diverse candidates.