Global Sales Operations & CRM Specialist

Citadel Aviation; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Citadel Aviation seeks a Sales Support Coordinator to stabilize the global sales platform. You will own CRM integrity, maintain dashboards, and produce forecasting reports to enable leadership to forecast revenue accurately.

You will coordinate weekly sales meetings, support proposals, and ensure clean data across the system. Collaboration with Business Development, Marketing, and Program Management is essential for success.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in sales operations, sales support, CRM administration, or program coordination.
• Advanced Excel (pivot tables, lookups, charts) and MS Office.
• CRM administration experience and data accuracy.
• Strong written communication and document preparation.
• Ability to manage multiple priorities under deadlines.
• Authorized to work in the United States.

Responsibilities

• Administer and maintain CRM records (accounts, contacts, opportunities).
• Build and maintain dashboards and pipeline hygiene; monitor 3X coverage and aging opportunities.
• Produce weekly and forecast reports; include top opportunities and major losses.
• Coordinate weekly sales cadence meetings and customer appointments.
• Support proposal prep, formatting, and quote follow-ups; manage collateral library.
• Act as a liaison with Business Development, Marketing, and Program Management.

Skills

Excel advanced

CRM admin

Written communication

Multitasking

Work authorization

Executive liaison

Education

Bachelor's degree in Business/Marketing/Aviation Management

Tools

Power BI

Tableau

Job description

Citadel Aviation seeks a Sales Support Coordinator to stabilize the global sales platform. You will own CRM integrity, maintain dashboards, and produce forecasting reports to enable leadership to forecast revenue accurately.

You will coordinate weekly sales meetings, support proposals, and ensure clean data across the system. Collaboration with Business Development, Marketing, and Program Management is essential for success.