BD Operations & CRM Analytics Lead

Dynamic Aviation; Bedminster Township (NJ); Hybrid; USD 55,000 - 76,000; Full time

Job summary

Dynamic Aviation in the United States seeks a Business Development Operations Analyst to support CRM administration, market intelligence, and reporting while coordinating BD processes across teams.

The role blends operations with analytics, leveraging Dynamics 365, dashboards, and data-driven insights to enable forecasting and strategic decision-making. Bachelor’s degree and 5+ years in government markets preferred; strong Excel/Office skills required.

Qualifications

• Bachelor’s degree or commensurate experience.
• 5+ years experience in government markets or related fields (business development, market research, capture, or analysis).
• Experience with CRM systems (administrator-level preferred), including Microsoft Dynamics 365 or similar.
• Strong analytical skills with the ability to translate complex data into clear, actionable insights.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Teams, and SharePoint.

Responsibilities

• Coordinates and manages BD team calendars, meetings, and key events (e.g., weekly accountability meetings, customer questionnaires, gate reviews, and forecast planning sessions)
• Prepares agendas, captures action items, and tracks follow-ups to ensure accountability and execution
• Plans and executes internal and external meetings, including logistics, travel coordination, materials preparation, and on-site support
• Supports travel coordination for BD leadership, including reservations and expense reporting
• Manages office and operational supplies for the BD organization
• Coordinates tradeshow and event participation, including scheduling, logistics, registration, and material preparation
• Tracks and reports tradeshow investments and outcomes to inform future event strategy
• Drives CRM data quality, consistency, and adoption across the BD organization
• Develops and maintains dashboards, reports, and automated workflows to support pipeline visibility and forecasting
• Produces and distributes recurring reports, including weekly leadership reporting and pipeline reports
• Supports development and distribution of financial, pipeline, and performance reports
• Maintains BD processes and track/report AS9100 metrics
• Delivers market research and analysis to support pipeline development, opportunity identification, capture strategy, and account planning
• Analyzes data from industry events, conferences, and customer engagements to generate actionable insights
• Collaborates with BD leadership to define and prioritize intelligence needs
• Serves as liaison for research tools (e.g., GovWin), optimizing usage, coordinating training, and recommending enhancements
• Provides surge support to the Proposal Center and BD managers for RFIs, RFPs, and Sources Sought responses, including writing, editing, and coordination
• Supports Strategic Integrated Operating Plan (SIOP) activities and related forecasting efforts
• Maintains effective communication and coordination with cross-functional teams (e.g., Program Management, Engineering, Operations)
• Contributes to continuous improvement of BD processes, tools, and reporting capabilities
• Delivering accurate, timely, and actionable pipeline and CRM reporting to support leadership decision-making
• Maintaining high data integrity and user adoption within CRM systems
• Ensuring efficient and well-coordinated BD operations, meetings, and planning processes
• Producing meaningful market insights that influence BD strategy and opportunity positioning
• Proactively identifying process improvements and implementing scalable solutions

Skills

CRM administration

Data analysis

Excel

PowerPoint

MS Teams

SharePoint

Education

Bachelor’s degree or commensurate experience

Tools

GovWin

Power BI

Tableau

Job description

Dynamic Aviation in the United States seeks a Business Development Operations Analyst to support CRM administration, market intelligence, and reporting while coordinating BD processes across teams.

The role blends operations with analytics, leveraging Dynamics 365, dashboards, and data-driven insights to enable forecasting and strategic decision-making. Bachelor’s degree and 5+ years in government markets preferred; strong Excel/Office skills required.