BD Operations & CRM Analytics Analyst

Dynamic Aviation; Bridgewater (VA); Hybrid; USD 55,000 - 76,000; Full time

Job summary

Dynamic Aviation in the United States is seeking a Business Development Operations Analyst for a hybrid role supporting CRM administration, market intelligence, and cross-functional coordination to drive data-driven decisions.

You will own dashboards, reports, and processes across BD, RFIs/RFPs support, and event coordination, with emphasis on data quality, timely pipeline visibility, and collaboration with Program Management, Engineering, and Operations.

Qualifications

• Bachelor’s degree or commensurate experience.
• 5+ years experience in government markets or related fields (business development, market research, capture, or analysis) preferred.
• Experience with CRM systems (administrator-level preferred), including Microsoft Dynamics 365 or similar.
• Strong analytical skills with the ability to translate complex data into clear, actionable insights.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Teams, and SharePoint.

Responsibilities

• Coordinates and manages BD team calendars, meetings, and key events (e.g., weekly accountability meetings, customer questionnaires, gate reviews, and forecast planning sessions)
• Prepares agendas, captures action items, and tracks follow-ups to ensure accountability and execution
• Plans and executes internal and external meetings, including logistics, travel coordination, materials preparation, and on-site support
• Supports travel coordination for BD leadership, including reservations and expense reporting
• Manages office and operational supplies for the BD organization
• Coordinates tradeshow and event participation, including scheduling, logistics, registration, and material preparation
• Tracks and reports tradeshow investments and outcomes to inform future event strategy
• Serves as CRM Administrator (Microsoft Dynamics 365), managing system configuration, user support, and enhancements
• Drives CRM data quality, consistency, and adoption across the BD organization
• Develops and maintains dashboards, reports, and automated workflows to support pipeline visibility and forecasting
• Produces and distributes recurring reports, including weekly leadership reporting and pipeline reports
• Supports development and distribution of financial, pipeline, and performance reports
• Maintains BD processes and track/report AS9100 metrics
• Delivers market research and analysis to support pipeline development, opportunity identification, capture strategy, and account planning
• Analyzes data from industry events, conferences, and customer engagements to generate actionable insights
• Collaborates with BD leadership to define and prioritize intelligence needs
• Serves as liaison for research tools (e.g., GovWin), optimizing usage, coordinating training, and recommending enhancements
• Provides surge support to the Proposal Center and BD managers for RFIs, RFPs, and Sources Sought responses, including writing, editing, and coordination
• Supports Strategic Integrated Operating Plan (SIOP) activities and related forecasting efforts
• Maintains effective communication and coordination with cross-functional teams (e.g., Program Management, Engineering, Operations)
• Contributes to continuous improvement of BD processes, tools, and reporting capabilities
• Delivering accurate, timely, and actionable pipeline and CRM reporting to support leadership decision-making
• Maintaining high data integrity and user adoption within CRM systems
• Ensuring efficient and well-coordinated BD operations, meetings, and planning processes
• Producing meaningful market insights that influence BD strategy and opportunity positioning
• Proactively identifying process improvements and implementing scalable solutions
• Other duties as assigned

Skills

Attention to detail

Strong communication

Organizational skills

Data-driven

Problem solving

Cross-functional collaboration

Education

Bachelor’s degree or commensurate experience

Tools

Microsoft Dynamics 365

GovWin

Power BI

Tableau

Job description

Dynamic Aviation in the United States is seeking a Business Development Operations Analyst for a hybrid role supporting CRM administration, market intelligence, and cross-functional coordination to drive data-driven decisions.

You will own dashboards, reports, and processes across BD, RFIs/RFPs support, and event coordination, with emphasis on data quality, timely pipeline visibility, and collaboration with Program Management, Engineering, and Operations.