Aviation Sales Operations Specialist — Great Benefits

First Class Air Support LLC; Louisville (KY); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Healthcare (medical, dental, vision)

Life insurance

LTD

PTO and holidays

401(k) with match and profit sharing

Résumé du poste

First Class Air Support LLC in Louisville, KY is seeking a Sales Operation Specialist to manage customer accounts, develop new business opportunities, and deliver outstanding service to a global client base.

You will respond quickly to inquiries, quote prices, handle order management, and collaborate with the Asset Management team to ensure accurate, market-based quotations. A minimum of an associate degree and 2+ years in sales or customer service are required.

Qualifications

• Associate’s degree in Business, Aviation Management, or a related field is required.
• 2+ years of experience in sales, customer service, or account management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to learn proprietary software and manage CRM data effectively.

Responsabilités

• Support customers with timely responses to inquiries and purchase orders.
• Manage order processing and quote management activities.
• Ensure accurate, market-based price quotations in collaboration with Asset Management.
• Conduct routine follow-ups with customers using preferred communication methods.
• Provide exceptional follow-up and customer support to drive repeat business.
• Collaborate with internal teams to obtain missing details for accurate responses.

Connaissances

Communication

Negotiation

Interpersonal skills

Attention to detail

CRM data management

Microsoft Office

Formation

Associate’s degree in Business, Aviation Management, or related field

Bachelor’s degree in Business, Sales, or related field (nice to have)

Outils

Salesforce

Quantum

ERP systems

Description du poste

First Class Air Support LLC in Louisville, KY is seeking a Sales Operation Specialist to manage customer accounts, develop new business opportunities, and deliver outstanding service to a global client base.

You will respond quickly to inquiries, quote prices, handle order management, and collaborate with the Asset Management team to ensure accurate, market-based quotations. A minimum of an associate degree and 2+ years in sales or customer service are required.