Global Sales Operations & Analytics Leader

ProAmpac; Chicago, Northern (IL, KY); Hybrid; USD 186,000 - 226,000; Full time

Job summary

ProAmpac is seeking a Senior Director, Global Sales Operations & Analytics, to architect and scale a world-class commercial operations function that enhances sales effectiveness and profitability. The role partners with Sales Leadership, Finance, IT, and BI to optimize processes, governance, and data-driven decision making.

You will own CRM strategy, data governance, forecasting processes, and executive reporting, driving continuous improvement across a global organization.

Qualifications

• 10+ years in Sales Ops, Commercial Excellence, Revenue Ops or related leadership.
• Bachelor's degree required; MBA strongly preferred.
• 5+ years leadership managing cross-functional teams.
• Experience with CRM platforms governance and optimization.
• Experience with forecasting, dashboards, KPIs and analytics tools.

Responsibilities

• Lead end-to-end commercial processes including forecasting and order conversion.
• Own global sales operations strategy and governance.
• Oversee CRM, ERP, analytics platforms integration and adoption.
• Develop executive dashboards and KPIs for actionable insights.
• Drive data-driven decision making and continuous improvement.

Skills

Sales ops

Forecasting

CRM governance

Data analytics

Leadership

Cross-functional collaboration

Dashboards / KPIs

Education

Bachelor's degree

MBA or advanced degree

Tools

Salesforce

Microsoft Dynamics

SAP CRM

Job description

ProAmpac is seeking a Senior Director, Global Sales Operations & Analytics, to architect and scale a world-class commercial operations function that enhances sales effectiveness and profitability. The role partners with Sales Leadership, Finance, IT, and BI to optimize processes, governance, and data-driven decision making.

You will own CRM strategy, data governance, forecasting processes, and executive reporting, driving continuous improvement across a global organization.