Global Sales & Logistics Specialist

5th HQ; Town of Florida (NY); On-site; USD 33,000 - 47,000; Full time

Job summary

5th HQ in New York is seeking an International Sales & Logistics Assistant to support our growing international shipments. You will handle shipping for international customers, advise the sales team on orders ready to ship, and prepare invoices, packing slips, and bills of lading, including Certificates of Origin.

You will coordinate with Freight Forwarders and our warehouse to arrange air and ocean shipments, obtain COA from the lab if requested, and maintain meticulous records.

Qualifications

• High School diploma required; Associate’s or Bachelor’s degree preferred.
• 1 - 3 years of relevant experience.
• Bilingual (English and Spanish) preferred.
• Experience with shipping documentation.
• Excellent customer service skills.

Responsibilities

• Provide shipping support for all international customers.
• Advise the sales department of all orders ready to ship and follow up for instructions if applicable.
• Prepare sales orders, invoices, packing slips, and bills of lading, including international documents such as Certificates of Origin.
• Coordinate with Freight Forwarders and company warehouse to prepare air and ocean shipments for customers.
• Obtain analytical reports (COA) from the laboratory for customers, if requested.
• Obtain quotes from freight forwarders to find the most cost-efficient shipping methods.
• Prepare a daily shipping log including shipment date, customer, sales order number, invoice total, freight forwarder used, and product number.
• Coordinate with the Accounting Department to prepare Letter of Credit documents.
• Arrange inbound and outbound courier shipments (DHL, FedEx, UPS).
• Maintain accurate records for each order and input them into the closed order file.
• Provide feedback to management regarding shipments.
• Request freight forwarder quotations.
• Support the preparation and shipping of materials for trade shows and customers.
• Index scanned orders in Imaging.
• Revise data entry of orders and shipping using Visual software for assigned in-house customers.
• Resolve discrepancies in receiving/shipping documentation for assigned in-house customers.
• Provide support to Operations regarding revisions of packaging specifications for assigned in-house customers.
• Work with the Warehouse team to maintain records of back orders and inventory for selected in-house customers.
• Assist in preparing samples in collaboration with Operations and Graphic Design Departments.
• Assist Sales and Customer Services as needed.
• Perform other duties as assigned by the immediate supervisor.

Skills

Customer service

Bilingual English/Spanish

Attention to detail

Education

High School diploma

Associate’s or Bachelor’s degree preferred

Tools

Visual software

Job description

5th HQ in New York is seeking an International Sales & Logistics Assistant to support our growing international shipments. You will handle shipping for international customers, advise the sales team on orders ready to ship, and prepare invoices, packing slips, and bills of lading, including Certificates of Origin.

You will coordinate with Freight Forwarders and our warehouse to arrange air and ocean shipments, obtain COA from the lab if requested, and maintain meticulous records.