Global Sales Commissions Analyst

Coursera; Mountain View (CA); Hybrid; USD 79,000 - 99,000; Full time

Benefits offered by this job

Health benefits

RSU equity

Global perks

Job summary

Coursera is seeking a Commissions Analyst to support accurate and timely sales compensation for a global field organization. You will administer commission plans and payments, maintain data across Xactly Incent, Salesforce Spiff, and Salesforce, and partner with Revenue Operations, Finance, People Operations, and Payroll to resolve issues.

This role offers exposure to a distributed workforce, cross-functional collaboration, and opportunities to improve processes, reporting, and automation while

Qualifications

• 2+ years of experience in sales compensation, commission administration, revenue or sales operations.
• Experience supporting commission calculations and/or sales compensation plan administration.
• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience.
• Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, reconciliations, and analysis.
• Strong analytical and problem-solving skills, attention to detail, and ability to work with large, complex datasets.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet monthly and quarterly deadlines.
• Clear written and verbal communication skills, including the ability to explain compensation calculations and plan mechanics.
• Ability to collaborate across teams and handle confidential employee and compensation information with discretion.

Responsibilities

• Support the end-to-end administration of sales commissions for a global field organization, ensuring variable compensation is calculated and paid accurately and on time.
• Maintain sales, quota, and commission data across Xactly Incent, Salesforce Spiff, and Salesforce through regular audits, reconciliations, and data validation.
• Calculate, validate, and track commissions, bonuses, SPIFFs, guarantees, and other incentive payments in accordance with approved plans and policies.
• Audit monthly and quarterly commissions, investigate discrepancies and root causes, and partner with the appropriate teams to resolve issues before payroll deadlines.
• Support compensation-related employee lifecycle changes, including new hires, transfers, promotions, leaves of absence, and terminations. Set up participants, plans, quotas, and assignments in line with approved policies and procedures.
• Respond to questions from sales employees and leaders about commission statements, calculations, plan mechanics, and payments, explaining information clearly and protecting confidential data.
• Maintain documentation and audit trails for calculations, adjustments, exceptions, and approvals to support compensation governance and financial controls.
• Identify opportunities to improve commission processes, controls, reporting, and automation, and support quarterly and year-end close, plan deployment, and quota administration.

Skills

Sales compensation

Data analysis

Cross-functional collaboration

Excel/Sheets

Attention to detail

Time management

Communication

Confidential data handling

Education

Bachelor's degree in Finance/Accounting/Business/Economics

Tools

Xactly Incent

Salesforce Spiff

Job description

Coursera is seeking a Commissions Analyst to support accurate and timely sales compensation for a global field organization. You will administer commission plans and payments, maintain data across Xactly Incent, Salesforce Spiff, and Salesforce, and partner with Revenue Operations, Finance, People Operations, and Payroll to resolve issues.

This role offers exposure to a distributed workforce, cross-functional collaboration, and opportunities to improve processes, reporting, and automation while