Commissions Analyst

Cousera Internal Rehire Job Board; United States; On-site; USD 88,000 - 104,000; Full time

Job summary

Coursera is seeking a Commissions Analyst to support accurate and timely sales compensation for a global field organization of 500+ employees. You’ll administer commission plans, payments, and data across Xactly Incent, Salesforce Spiff, and Salesforce, collaborating with Revenue Operations, Finance, People Operations, and Payroll.

You’ll drive data validation, audits, and governance while identifying process improvements to automate and scale compensation operations.

Qualifications

• 2+ years of experience in sales compensation, commission administration, revenue or sales operations, finance, accounting, or a related analytical function.
• Experience supporting commission calculations and/or sales compensation plan administration.
• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience.
• Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, reconciliations, and analysis.
• Strong analytical and problem-solving skills, attention to detail, and ability to work with large, complex datasets.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet monthly and quarterly deadlines.
• Clear written and verbal communication skills, including the ability to explain compensation calculations and plan mechanics.
• Ability to collaborate across teams and handle confidential employee and compensation information with discretion.

Responsibilities

• Support the end-to-end administration of sales commissions for a global field organization, ensuring variable compensation is calculated and paid accurately and on time.
• Maintain sales, quota, and commission data across Xactly Incent, Salesforce Spiff, and Salesforce through regular audits, reconciliations, and data validation.
• Calculate, validate, and track commissions, bonuses, SPIFFs, guarantees, and other incentive payments in accordance with approved plans and policies.
• Audit monthly and quarterly commissions, investigate discrepancies and root causes, and partner with the appropriate teams to resolve issues before payroll deadlines.
• Support compensation-related employee lifecycle changes, including new hires, transfers, promotions, leaves of absence, and terminations. Set up participants, plans, quotas, and assignments in line with approved policies and procedures.
• Respond to questions from sales employees and leaders about commission statements, calculations, plan mechanics, and payments, explaining information clearly and protecting confidential data.
• Maintain documentation and audit trails for calculations, adjustments, exceptions, and approvals to support compensation governance and financial controls.
• Identify opportunities to improve commission processes, controls, reporting, and automation, and support quarterly and year-end close, plan deployment, and quota administration.

Skills

Sales compensation

Commission calculations

Excel

Analytical skills

Attention to detail

Time management

Communication

Data confidentiality

Education

Bachelor’s degree in Finance, Accounting, Business, Economics, or related field

Tools

Xactly Incent

Salesforce Spiff

Salesforce

Job description

At Coursera, we aim to allow employees to develop their skills and grow their careers. One way we do this is with internal transfers. In order to support open and fair transfers, we practice transparency and have set guidelines for who is eligible to request a transfer.

Anyone who has been in their role for more than 6 months and in good standing may apply for a new position at Coursera. For consideration outside this timeframe, individuals should talk to their manager and People Business Partner. Please be sure to read the our Internal Mobility Program Policy here .

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career.

How we work:

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career.

About this role:

The Revenue Operations team is seeking a Commissions Analyst to support accurate and timely sales compensation for a global field organization of more than 500 employees. You’ll administer commission plans and payments, maintain data across Xactly Incent, Salesforce Spiff, and Salesforce, and partner with teams across Revenue Operations, Finance, People Operations, and Payroll to resolve issues and improve processes. This role is a great fit for someone who enjoys detailed analytical work and wants to help build reliable, scalable compensation operations.

• Sales Compensation Administration: Supporting commission calculations, incentive payments, plan setup, and employee compensation changes.
• Data Analysis and Reconciliation: Working with large datasets to validate information, investigate discrepancies, and maintain accurate records.
• Cross-Functional Partnership: Collaborating with Sales, Revenue Operations, Finance, People Operations, and Payroll to resolve issues and meet deadlines.

What you’ll be doing:

• Support the end-to-end administration of sales commissions for a global field organization, ensuring variable compensation is calculated and paid accurately and on time.
• Maintain sales, quota, and commission data across Xactly Incent, Salesforce Spiff, and Salesforce through regular audits, reconciliations, and data validation.
• Calculate, validate, and track commissions, bonuses, SPIFFs, guarantees, and other incentive payments in accordance with approved plans and policies.
• Audit monthly and quarterly commissions, investigate discrepancies and root causes, and partner with the appropriate teams to resolve issues before payroll deadlines.
• Support compensation-related employee lifecycle changes, including new hires, transfers, promotions, leaves of absence, and terminations. Set up participants, plans, quotas, and assignments in line with approved policies and procedures.
• Respond to questions from sales employees and leaders about commission statements, calculations, plan mechanics, and payments, explaining information clearly and protecting confidential data.
• Maintain documentation and audit trails for calculations, adjustments, exceptions, and approvals to support compensation governance and financial controls.
• Identify opportunities to improve commission processes, controls, reporting, and automation, and support quarterly and year-end close, plan deployment, and quota administration.

Qualifications:

• 2+ years of experience in sales compensation, commission administration, revenue or sales operations, finance, accounting, or a related analytical function.
• Experience supporting commission calculations and/or sales compensation plan administration.
• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience.
• Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, reconciliations, and analysis.
• Strong analytical and problem-solving skills, attention to detail, and ability to work with large, complex datasets.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet monthly and quarterly deadlines.
• Clear written and verbal communication skills, including the ability to explain compensation calculations and plan mechanics.
• Ability to collaborate across teams and handle confidential employee and compensation information with discretion.

Preferred qualifications:

• Hands‑on experience with Xactly Incent and/or Salesforce Spiff.
• Experience with Salesforce and sales opportunity, bookings, and quota data.
• Experience supporting a global sales organization and multiple compensation plan types.
• Familiarity with quotas, attainment, accelerators, crediting, splits, SPIFFs, guarantees, and clawbacks.
• Experience supporting monthly or quarterly financial close and commission accruals.
• Experience in software/SaaS or education technology; basic SQL knowledge is a plus.

Compensation:

This role is available in the following US Pay Zones:

• US Zone 1: $83,600 - $104,500
• US Zone 2: $79,200 - $99,000
• US Zone 3: $73,600 - $92,000
• US Zone 4: $68,400 - $85,500

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Posting Date: October 15th, 2026

Application Window: October 15, 2026 - November 15, 2026.

We anticipate the application window will be open until November 15, 2026. Based on business needs, this opportunity may remain posted beyond or close before the anticipated application window.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail].

COURSERA IS A U.S. GOVERNMENT CONTRACTOR AND WE ARE REQUIRED TO INQUIRE ABOUT CONFLICTS BEFORE WE CAN RECRUIT CURRENT OR FORMER GOVERNMENT EMPLOYEES. IF THIS APPLIES TO YOU, WE REQUEST A LETTER FROM YOUR SUPERVISOR THAT THEY HAVE BEEN INFORMED ABOUT YOUR CONTACT WITH COURSERA (OR AS A FORMER EMPLOYEE, A LETTER STATING AN ETHICS OPINION WHICH IDENTIFIES ANY LIMITATIONS WHICH APPLY TO YOUR WORK IN THE PRIVATE SECTOR). THE LETTER SHOULD IDENTIFY ANY CONFLICTS OR POTENTIAL CONFLICTS, IF ANY EXIST.

By selecting Yes, you agree that your application information may be shared between Coursera and Udemy where required to support the recruitment and hiring process. Your information will only be used for recruitment purposes and handled in accordance with our Privacy Notice.