Commissions Analyst

Coursera; United States; Hybrid; USD 79,000 - 99,000; Full time

Job summary

Coursera, a combined Coursera + Udemy team, seeks a Commissions Analyst to manage global sales compensation operations. You’ll administer plans, payments, and data quality across multiple platforms, partnering with Revenue Operations, Finance, People Ops, and Payroll to ensure timely, accurate rewards.

You’ll analyze data, resolve discrepancies, and help streamline processes while protecting confidential information. A candidate with 2+ years in compensation is ideal.

Qualifications

• 2+ years of experience in sales compensation or related analytical function.
• Experience supporting commission calculations or plan administration.
• Bachelor’s degree in Finance, Accounting, Business, Economics, or related field.
• Strong proficiency in Excel/Google Sheets (formulas, lookups, pivot tables, reconciliations).
• Strong analytical/problem-solving skills with detail orientation.
• Good organizational/time-management skills to meet deadlines.
• Clear written and verbal communication; able to explain calculations.
• Ability to collaborate across teams and handle confidential information.

Responsibilities

• Support end-to-end administration of sales commissions for a global field org.
• Maintain and audit data across Xactly Incent, Salesforce Spiff, and Salesforce.
• Calculate, validate, and track commissions, bonuses, SPIFFs, and guarantees.
• Audit monthly/quarterly commissions, investigate discrepancies, work with teams to resolve.
• Support lifecycle changes (hiring, transfers, promotions, leaves, terminations).
• Respond to questions about commission statements and plan mechanics.
• Maintain audit trails for calculations and approvals for governance.
• Identify opportunities to improve processes, reporting, and automation.

Skills

Sales compensation

Data analysis

Cross-functional teamwork

Attention to detail

Education

Bachelor's degree in Finance/Accounting/Business/Economics

Tools

Xactly Incent

Salesforce Spiff

Salesforce

Job description

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

How we work:

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career.

About this role:

The Revenue Operations team is seeking a Commissions Analyst to support accurate and timely sales compensation for a global field organization of more than 500 employees. You’ll administer commission plans and payments, maintain data across Xactly Incent, Salesforce Spiff, and Salesforce, and partner with teams across Revenue Operations, Finance, People Operations, and Payroll to resolve issues and improve processes. This role is a great fit for someone who enjoys detailed analytical work and wants to help build reliable, scalable compensation operations.

About your skills:

• Sales Compensation Administration: Supporting commission calculations, incentive payments, plan setup, and employee compensation changes.
• Data Analysis and Reconciliation:Working with large datasets to validate information, investigate discrepancies, and maintain accurate records.
• Cross-Functional Partnership:Collaborating with Sales, Revenue Operations, Finance, People Operations, and Payroll to resolve issues and meet deadlines.

What you’ll be doing:

• Support the end-to-end administration of sales commissions for a global field organization, ensuring variable compensation is calculated and paid accurately and on time.
• Maintain sales, quota, and commission data across Xactly Incent, Salesforce Spiff, and Salesforce through regular audits, reconciliations, and data validation.
• Calculate, validate, and track commissions, bonuses, SPIFFs, guarantees, and other incentive payments in accordance with approved plans and policies.
• Audit monthly and quarterly commissions, investigate discrepancies and root causes, and partner with the appropriate teams to resolve issues before payroll deadlines.
• Support compensation-related employee lifecycle changes, including new hires, transfers, promotions, leaves of absence, and terminations. Set up participants, plans, quotas, and assignments in line with approved policies and procedures.
• Respond to questions from sales employees and leaders about commission statements, calculations, plan mechanics, and payments, explaining information clearly and protecting confidential data.
• Maintain documentation and audit trails for calculations, adjustments, exceptions, and approvals to support compensation governance and financial controls.
• Identify opportunities to improve commission processes, controls, reporting, and automation, and support quarterly and year-end close, plan deployment, and quota administration.

Qualifications:

• 2+ years of experience in sales compensation, commission administration, revenue or sales operations, finance, accounting, or a related analytical function.
• Experience supporting commission calculations and/or sales compensation plan administration.
• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience.
• Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, reconciliations, and analysis.
• Strong analytical and problem-solving skills, attention to detail, and ability to work with large, complex datasets.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet monthly and quarterly deadlines.
• Clear written and verbal communication skills, including the ability to explain compensation calculations and plan mechanics.
• Ability to collaborate across teams and handle confidential employee and compensation information with discretion.

Preferred qualifications:

• Hands-on experience with Xactly Incent and/or Salesforce Spiff.
• Experience with Salesforce and sales opportunity, bookings, and quota data.
• Experience supporting a global sales organization and multiple compensation plan types.
• Familiarity with quotas, attainment, accelerators, crediting, splits, SPIFFs, guarantees, and clawbacks.
• Experience supporting monthly or quarterly financial close and commission accruals.
• Experience in software/SaaS or education technology; basic SQL knowledge is a plus.

Compensation:

This role is available in the following US Pay Zones:

US Zone 1: $83,600 - $104,500

US Zone 2: $79,200 - $99,000

US Zone 3: $73,600 - $92,000

US Zone 4: $68,400 - $85,500

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: San Francisco Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Posting Date: October 15th, 2026

Application Window: October 15, 2026 - November 15, 2026.

We anticipate the application window will be open until November 15, 2026. Based on business needs, this opportunity may remain posted beyond or close before the anticipated application window.

Privacy Notice

For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail].