Global SaaS Billing Lead — Remote/Hybrid

Relativity; West Virginia; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Relativity is seeking a Senior Billing Specialist to manage customer invoices and billing documentation across various product lines. This role involves processing contracts, executing billing cycles, and improving billing efficiency through technology.

The ideal candidate will have 5+ years of billing experience and strong proficiency with ERP systems like Zuora and Salesforce. This position offers a salary between $60,000 and $90,000 based on experience.

Qualifications

• 5+ years of invoicing and billing experience, preferably with SaaS products.
• Proficiency in financial software and large ERP systems.
• Advanced knowledge of Microsoft Office tools.
• Strong analytical and problem-solving skills.

Responsibilities

• Process contracts across all product lines for a global customer base.
• Execute month-end and mid-month billing cycles.
• Assist with the Finance Queue and Salesforce billing tickets.
• Identify and drive opportunities to improve billing process efficiency.

Skills

Accounts Receivable (AR)

Billing

Communication

Customer Service

Data Entry

Enterprise Resource Planning (ERP) Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor's degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

Job description

Relativity is seeking a Senior Billing Specialist to manage customer invoices and billing documentation across various product lines. This role involves processing contracts, executing billing cycles, and improving billing efficiency through technology.

The ideal candidate will have 5+ years of billing experience and strong proficiency with ERP systems like Zuora and Salesforce. This position offers a salary between $60,000 and $90,000 based on experience.