Global SaaS Billing Lead — Remote/Hybrid

Relativity; Tennessee; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Relativity is seeking a Senior Billing Specialist in Tennessee to manage customer invoicing and contract processes. The ideal candidate will have over 5 years of billing experience, preferably in SaaS, and will be responsible for the accurate preparation of customer invoices while supporting cross-functional initiatives.

This role emphasizes collaboration with teams like Revenue Accounting and Sales Operations, aiming to streamline the order-to-cash cycle in a fast-paced environment.

Competitive compensation is offered, including a base salary and performance bonuses.

Qualifications

• 5+ years of invoicing and billing experience, preferably with SaaS products.
• Proficiency in financial software and large ERP systems.
• History of implementing process improvements through technology.

Responsibilities

• Process all contracts for a global customer base.
• Execute month-end and mid-month billing cycles.
• Identify and drive opportunities to improve billing efficiency.

Skills

Accounts Receivable (AR)

Billing

Communication

Customer Service

Data Entry

Enterprise Resource Planning (ERP) Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor’s degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

Job description

Relativity is seeking a Senior Billing Specialist in Tennessee to manage customer invoicing and contract processes. The ideal candidate will have over 5 years of billing experience, preferably in SaaS, and will be responsible for the accurate preparation of customer invoices while supporting cross-functional initiatives.

This role emphasizes collaboration with teams like Revenue Accounting and Sales Operations, aiming to streamline the order-to-cash cycle in a fast-paced environment.

Competitive compensation is offered, including a base salary and performance bonuses.