Global Robotics Key Account Leader with Remote Options

ABB Inc.; Massachusetts; Hybrid; USD 140,000 - 200,000; Full time

Job summary

ABB Inc. in Massachusetts leads global robotics solutions and is seeking an experienced Global Account Manager for the Consumer Industries USA segment.

You will drive profitable growth with a major logistics-facing Key Account, shaping the Global Account strategy, and coordinating activities across ABB's matrix organization. Responsibilities include establishing global offerings, developing a 5-year plan, creating an actionable account plan, and connecting ABB executives with the customer to

Qualifications

• Bachelor's degree with 12+ years of commercial experience in Account Management and Key Account Management roles.
• First-hand knowledge of robotics in Consumer Segment global manufacturing environment is preferred.

Responsibilities

• Drive profitable business line sales growth at a major logistics facing Key Account globally.
• Develop, implement and manage the Global Account strategy focused on share of wallet growth, profitability and customer satisfaction.
• Coordinate sales activities and manage resolution of specific customer issues.
• Establish and maintain global offering (Robots, Robots Accessories, Function Packages, Robot Cells, Full Turn-key Solutions from Global Solution Centers GSC) for the Global Key Account with longer term forecasting and targets.
• Create a detailed Global Account Plan and implement a tracking system to chart progress for the different activities at LBLand BL level.
• Develop a Player Map and implement a program to connect the Key Account and ABB RARO executives on a regular basis to further develop business and relationships.
• Be the global representative facing the Key Account with the principal account decision makers at both the executive office and factory locations.

Skills

Account Management

Key Account Management

Robotics knowledge

AI Knowledge

Logistics experience

Negotiation skills

Relationship building

Program management

Travel readiness

English proficiency

Education

Bachelor's degree

Job description

ABB Inc. in Massachusetts leads global robotics solutions and is seeking an experienced Global Account Manager for the Consumer Industries USA segment.

You will drive profitable growth with a major logistics-facing Key Account, shaping the Global Account strategy, and coordinating activities across ABB's matrix organization. Responsibilities include establishing global offerings, developing a 5-year plan, creating an actionable account plan, and connecting ABB executives with the customer to