Global Risk Ops Program Lead - Strategy & Execution

WEX, Inc.; New York (NY); On-site; USD 110,000 - 133,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement savings plan

Paid time off

Health savings account

Tuition reimbursement

Job summary

WEX, Inc. is seeking a Global Risk Operations Program Manager to drive strategic initiatives across Collections, Billing, and Treasury Operations, protecting assets and enabling growth.

You will oversee critical programs, partner with risk leadership, and communicate progress to senior stakeholders, ensuring regulatory alignment and operational integrity in a fast-paced, global environment.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• 7–10 years of experience managing a portfolio of interrelated initiatives (programs) within a financial risk operations environment.
• Demonstrated ability to deconflict resources and timelines across multiple workstreams to ensure consistent delivery of high-scale financial initiatives.
• Proficiency in project management and visualization software (LucidChart, Draw.io) to translate complex workflows into visual artifacts.
• Functional understanding of compliance and operational risk management to ensure Domain Leaders are engaged for the validation of SOX, SOC, and regulatory control integrity.
• Strong analytical skills with the ability to research, analyze, and present complex findings to drive decision-making.
• Must successfully pass a background investigation.

Responsibilities

• Identify and document critical initiatives required to deliver operational risk targets and achieve customer experience goals.
• Maintain a deep understanding of Global Risk Operations across Mobility, CPS/Travel, and Benefits LOBs to align initiatives with regulatory, financial integrity, and operational needs.
• Serve as the primary Global Risk Operations oversight lead for Capital Funded Initiatives and Product/Technology roadmaps, ensuring operational requirements are prioritized.
• Provide rigorous oversight of the project portfolio, ensuring releases align with capital funding objectives.
• Manage and report on a wide variety of projects with a high-level view of progress, roadblocks, and financial impacts.
• Conduct effective facilitation sessions with multiple stakeholders to move complex projects forward and reach consensus.
• Translate complex workflows into visual artifacts using standard tools for cross-functional understanding.
• Build strong relationships across senior management, sales, account management, legal, audit, and risk departments.

Skills

Analytical skills

Communication skills

Project management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

LucidChart

Draw.io

Job description

WEX, Inc. is seeking a Global Risk Operations Program Manager to drive strategic initiatives across Collections, Billing, and Treasury Operations, protecting assets and enabling growth.

You will oversee critical programs, partner with risk leadership, and communicate progress to senior stakeholders, ensuring regulatory alignment and operational integrity in a fast-paced, global environment.