Global Relocation Coordinator

Ace Relocation Systems, Inc.; Bartlett, San Marcos (IL, TX); On-site; USD 26,000 - 28,000; Full time

Job summary

Ace Relocation Systems, Inc. in San Marcos, TX seeks an OA/DA Coordinator to coordinate schedules for customers and vendors, ensuring a seamless relocation experience. You will manage OA/DA and Military move bookings and document customer interactions.

The role requires proficiency in Microsoft Office, Teams, MoverSuite, and AtlasNet, with 1-2 years of customer service. A high school diploma or GED is required; full-time, day shift offered.

Qualifications

• High School Diploma or GED required.
• 1-2 years of related customer service experience preferred.

Responsibilities

• Coordinate scheduling and surveying of OA/DA and Military moves.
• Confer with customers by phone or email to provide information about services.
• Maintain records in MoverSuite of customer interactions and actions taken.
• Ensure changes were made to resolve customer problems and follow up as necessary.
• Communicate effectively with customers and staff.
• Escalate issues to management in a timely manner.

Skills

Customer service

Communication

Schedule coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Microsoft Teams

MoverSuite

AtlasNet

Job description

Ace Relocation Systems, Inc. in San Marcos, TX seeks an OA/DA Coordinator to coordinate schedules for customers and vendors, ensuring a seamless relocation experience. You will manage OA/DA and Military move bookings and document customer interactions.

The role requires proficiency in Microsoft Office, Teams, MoverSuite, and AtlasNet, with 1-2 years of customer service. A high school diploma or GED is required; full-time, day shift offered.