Global Real Estate & Facilities Strategy Lead

Rakuten International; San Mateo (CA); On-site; USD 99,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401k matching

PTO

Volunteer Time Off

Job summary

Rakuten International, a division of Rakuten Group, invites a Real Estate & Facilities Business Manager to lead operational excellence across global portfolio, partner with Finance, HR, and Sustainability, and drive data-driven decision making.

You will own executive reporting, oversee lease data integrity, coordinate with regional managers, and apply AI tools to streamline workflows while guiding hybrid work policy implementation.

Qualifications

• 7+ years in Corporate Real Estate, Facilities Operations, or Business Operations/Strategy.
• Strong ability to translate complex data into executive-level visuals.
• Experience with AI tools to automate reporting and data synthesis.
• Proven cross-functional collaboration across Finance, HR, and operations.

Responsibilities

• Executive Reporting: Lead the preparation of Monthly and Quarterly Business Reviews (MBR/QBR) and strategic presentations for executive leadership; translate complex portfolio data into compelling, high-level narratives.
• Strategic Business Partnership: Act as the primary liaison between the Real Estate department and internal stakeholders (Finance, HR, Business Operations, Sustainability, internal business units, etc.), ensuring workspace strategies align with evolving organizational needs.
• Portfolio & Lease Governance: Oversee the integrity of critical lease information and portfolio data, ensuring accuracy, compliance, and readiness for audits and strategic decision‑making.
• Operational Workflow: Manage the operational cadence of the department; coordinate with regional facilities managers to ensure consistent global standards and reporting alignment.
• Performance Analytics: Monitor and report on KPIs related to facility performance, space utilization, and portfolio costs to inform long‑term real estate strategy.
• Strategic Projects: Assist the Head of Real Estate in managing cross‑departmental initiatives, including hybrid work policy implementation, office transformations, and sustainability/ESG reporting.
• AI Integration & Innovation: Leverage Artificial Intelligence tools to streamline departmental workflows, automate reporting, enhance data analysis, and drive innovative workplace solutions.

Skills

Executive Presentation

Data Visualization

Excel

Tableau

PowerPoint

Canva

Adobe Creative Cloud

Slack/Teams

Jira/Confluence

Workday

AI Integration & Automation

Cross-functional partnership

Tools

Jira/Confluence

Workday

Box Drive/Docs/Forms

Slack/Teams

Tableau

Job description

Rakuten International, a division of Rakuten Group, invites a Real Estate & Facilities Business Manager to lead operational excellence across global portfolio, partner with Finance, HR, and Sustainability, and drive data-driven decision making.

You will own executive reporting, oversee lease data integrity, coordinate with regional managers, and apply AI tools to streamline workflows while guiding hybrid work policy implementation.