Global PSA Operations & Analytics Analyst

Tenable, Inc.; Columbia, Boston (MD, MA); Hybrid; USD 81,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement savings with company

Employee stock purchase plan

Paid time off and holidays

Job summary

Tenable, Inc. seeks an Operations Analyst for Worldwide Professional Services. You will analyze and improve operational efficiency, support key PS functions, and deliver critical reports on financial health and effectiveness of the business.

You will work with the Senior Manager of PS Operations to define policies, optimize processes, and ensure IT infrastructure supports PS. This hybrid role partners with Finance, Accounting, and Digital Solutions to drive improvements.

Qualifications

• Bachelor’s degree preferred.
• 5 years of related experience and 2+ years in a services/consulting industry.
• Strong written and verbal communication and ability to work with diverse teams.
• Experience with the Microsoft/Google suite and data reporting tools.

Responsibilities

• Maintain accurate data and analytics for the Worldwide Professional Services team.
• Manage revenue recognition process including forecast reporting and end-of-month fulfillment.
• Identify PSA tool improvements and automation opportunities.
• Design and improve reporting around delivery pipeline, backlog, and revenue management.
• Perform ad-hoc analyses and special projects to optimize PS operations.
• Develop and maintain internal documentation, processes, and procedures.
• Collaborate with Finance, Accounting and Business Platforms on shared processes.
• Engage with vendors and teams to stay aligned on systems issues and roadmaps.

Skills

Communication skills

Time management

Organizational skills

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree preferred

Tools

Excel

Word

PowerPoint

Certinia

Tableau

Salesforce

Job description

Tenable, Inc. seeks an Operations Analyst for Worldwide Professional Services. You will analyze and improve operational efficiency, support key PS functions, and deliver critical reports on financial health and effectiveness of the business.

You will work with the Senior Manager of PS Operations to define policies, optimize processes, and ensure IT infrastructure supports PS. This hybrid role partners with Finance, Accounting, and Digital Solutions to drive improvements.