Sales Operations Analyst

eTeam; Colorado; Remote; USD 78,523 - 89,544; Part time

Job summary

A leading staffing and recruiting firm is seeking a PS Operations Analyst to manage partner operations in a remote setting. You will oversee the onboarding process, ensure compliance, review invoices, and support partner resources. The ideal candidate has experience in Professional Services Operations, particularly with PSA systems. This role demands exceptional communication skills and attention to detail, along with the ability to manage multiple priorities efficiently.

Qualifications

• 2+ years of experience in Professional Services Operations or a related role, preferably in an enterprise software environment.
• Experience with PSA systems is a plus.
• Ability to meet tight deadlines with efficiency.

Responsibilities

• Onboard partner resources into internal systems.
• Monitor compliance for mandatory security training.
• Review and approve partner invoices.
• Support partner resources with operational inquiries.

Skills

Professional Services Partner Management

Problem-solving

Conflict-resolution

Written and verbal communication

Detail-oriented

Ability to handle multiple tasks

Tools

FinancialForce (Certinia)

Job description

Job Title

PS Operations Analyst

Location

100% Remote (Must support MST zone)

Base pay range

$57.00/hr - $65.00/hr

Job Description

This role offers an exciting opportunity to contribute to a fast-growing organization, supporting operational excellence within Professional Services. You’ll play a key role in managing partner operations, ensuring smooth onboarding, compliance, and financial processing. The position requires strong attention to detail, effective communication, and the ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Onboard partner resources into internal systems, managing the full lifecycle from onboarding, extensions, and offboarding.
• Assign and monitor compliance for mandatory security training of partner resources.
• Review and approve partner invoices.
• Support partner resources with timecard issues, system access, and general operational inquiries.

Required Qualifications

• Experience in Professional Services Partner Management.
• 2+ years of experience in Professional Services Operations or a related role, preferably in an enterprise software environment.
• Hands-on experience with PSA systems – FinancialForce (Certinia) experience preferred.
• Strong problem-solving and conflict-resolution abilities.
• Excellent written and verbal communication skills.
• Highly detail-oriented and capable of working independently.
• Ability to handle multiple tasks and meet tight deadlines with efficiency and accuracy.

Experience Range

• Minimum: 2 years
• Preferred: 4-5 years

Seniority level

Associate

Employment type

Contract

Job function

Business Development and Sales

Industries

Staffing and Recruiting