Global Projects Lead - Logistics & Customer Success

Eaton Corporation; Asheville (NC); Hybrid; USD 71,000 - 105,000; Full time

Job summary

Eaton Corporation in Arden, NC is seeking a Global Project Coordinator to support international project management and customer service for orders of varying sizes. You will manage commercial aspects, ensure timelines, and coordinate documentation, exports, and quality to create value and differentiate the ordering process.

This role requires strong communication, organization, and problem solving, with experience in order management tools and cross-functional collaboration across operations,

Qualifications

• Bachelor's degree required.
• Minimum 2 years of customer support experience.
• Residence within 50 miles of Arden, NC.
• No immigration sponsorship available.

Responsibilities

• Enter project orders including Built-To-Order / Engineered-To-Order items and components.
• Communicate export shipment strategies and manage timelines across internal and external partners.
• Provide timely export documentation and coordinate with logistics providers.
• Support financial management and order entry requirements, including commissions and budgets.
• Build and maintain customer relationships and proactively manage order status.

Skills

Customer focus

Interpersonal skills

Typing

Organizational skills

Analytical skills

Problem solving

Negotiation

Conflict resolution

Attention to detail

Global protocols

Education

Bachelor's degree

Tools

Vista

Order Manager

Job description

Eaton Corporation in Arden, NC is seeking a Global Project Coordinator to support international project management and customer service for orders of varying sizes. You will manage commercial aspects, ensure timelines, and coordinate documentation, exports, and quality to create value and differentiate the ordering process.

This role requires strong communication, organization, and problem solving, with experience in order management tools and cross-functional collaboration across operations,