Global Project Delivery Director

Jones Lang LaSalle Incorporated; Cleveland (OH); On-site; USD 140,000 - 210,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Cleveland is seeking a Project Management Director to lead a US/global account team delivering complex interior fit-outs, capital improvements, and site enhancements for a major client. The role requires a seasoned leader who can drive strategy, coordinate cross-functional teams, and maintain exceptional client relations across a national portfolio.

The ideal candidate combines deep real estate project management experience with strong people leadership,

Qualifications

• 10+ years of direct real estate project management leadership.
• Proactive thinker and leader.
• Experience leading teams within a corporate environment.
• Proven ability to build consensus, influence outcomes and navigate complex stakeholder environments.
• Strong working knowledge of architectural drawings and construction methods.
• Highly organized with strong analytical skills.
• High behavioral flexibility and agility in adapting leadership style to varied team and client needs.
• Strong interpersonal skills; ability to interact with executive-level clients and teams.
• Ability to develop and cultivate business relationships with existing and prospective clients.

Responsibilities

• Provide exceptional full-service project management for the client across their national portfolio.
• Grow & manage key client and account relationships; manage conflicts to amicable resolution.
• Achieve required KPIs while meeting/exceeding high standards for delivery & communication.
• Assist client in developing a project delivery strategy linked to their current business objectives.
• Successfully interact with and influence at varying levels within JLL as well as the Client organization.
• Attract, develop, retain, and fully manage a team of geographically dispersed PM professionals.
• Support organization's goal of creating a diverse team at every level.
• Coach team members in JLL standard procedures and methodologies for project implementation.
• Drive a "Trusted Advisor" culture throughout all levels of the team.
• Facilitate a forward-looking mindset; lean-in to streamline process and challenge status-quo beliefs.
• Embrace a mindset of "together we will find a way" to the entire team.
• Assume lead role in developing and executing on a strategy for the team and overall business unit.
• Ensure the team remains sized and staffed appropriately for the client's workload.
• Provide thought leadership to improve consistency, speed, and cost effectiveness of project delivery.
• Oversee PM team's implementation and execution throughout project lifecycle.
• Manage vendor, consultant, and project team performance to ensure compliance with contracts and client requirements.
• Interface regularly with PMs, architects, client staff, property managers, and other vendors to facilitate exceptional client experience.
• Provide appropriate on-site supervision to ensure the account team's performance criteria are met.
• Craft, manage, and deliver against account's P&L; leverage best practices to achieve targets.
• Manage financials for the annual capital plan and related reporting.
• Demonstrate stewardship and ownership of the client's capital plan.
• Exhibit proficiency with project management software, including JLL's Adaptive Work.
• Identify and address liabilities and risks.
• Ensure Account Director and key executives are informed of issues that could affect JLL's reputation.
• Demonstrate commitment to a "one-firm firm" approach using cross-discipline teams.

Skills

Project leadership

Proactive leader

People leadership

Influence outcomes

Architectural drawings

Analytical thinker

Interpersonal skills

Construction management

Client relationships

Budgeting & scheduling

Job description

Jones Lang LaSalle Incorporated in Cleveland is seeking a Project Management Director to lead a US/global account team delivering complex interior fit-outs, capital improvements, and site enhancements for a major client. The role requires a seasoned leader who can drive strategy, coordinate cross-functional teams, and maintain exceptional client relations across a national portfolio.

The ideal candidate combines deep real estate project management experience with strong people leadership,