Global Programs Operations Coordinator

American University; Washington; Hybrid; USD 63,000 - 69,000; Full time

Job summary

American University in Washington, DC is seeking a Program Coordinator within AU Abroad. Reporting to the Director of Operations, this role supports the university’s Global Pledge by strengthening the systems, data, and communications that enable increased student participation in global experiences.

The position plays a central role in Terra Dotta management, data integrity, and reporting that informs recruitment, retention, and strategic planning efforts.

Qualifications

• Bachelor’s degree required.
• 1–3 years of relevant experience preferred.
• Experience with Terra Dotta and website maintenance is strongly preferred.

Responsibilities

• Coordinate data collection and reporting on student global participation.
• Maintain Terra Dotta CMS/website content and assist partners.
• Assist with visa-related admin tasks and program operations.
• Provide front-line student support and outreach for global programs.
• Support special projects advancing global engagement and student success.

Skills

Data analysis

Communication

Project management

Education

Bachelor's degree

Tools

Terra Dotta

Excel Pivot / BI tools

Job description

American University in Washington, DC is seeking a Program Coordinator within AU Abroad. Reporting to the Director of Operations, this role supports the university’s Global Pledge by strengthening the systems, data, and communications that enable increased student participation in global experiences.

The position plays a central role in Terra Dotta management, data integrity, and reporting that informs recruitment, retention, and strategic planning efforts.