Hybrid Study Abroad Program Coordinator

American University; United States; Hybrid; USD 42,000 - 45,000; Full time

Benefits offered by this job

Hybrid work model (3–4 days on campus)

Union eligible position

Competitive benefits package

Job summary

American University is seeking a Program Coordinator to support AU Abroad's cohort-based programs, including AUA Centers and Cornerstone Abroad initiatives. The role balances hands-on student support with administrative workflows to ensure successful global experiences from application to completion.

Working with program managers and campus partners, you’ll align operations with access, retention, and student success goals while maintaining attention to detail in a unionized, hybrid environment.

Qualifications

• Bachelor's degree is required.
• 1-3 years of relevant experience preferred.
• Excellent planning, project management, and communication skills.

Responsibilities

• Provide front-line student advising via email, drop-ins, and sessions; guide program requirements and timelines.
• Coordinate Terra Dotta tasks: review materials, update statuses, track forms, generate reports.
• Manage visa support process, provide visa letters, batch submissions, and guidance materials.
• Coordinate orientations, information sessions, and cohort events; assist with site visits and cross-departmental activities.
• Draft and send program communications; maintain cohort pages and FAQ content.

Skills

Serving Customers

Prioritization & Organization

Creativity

Info Gathering

Team Collaboration

Education

Bachelor's degree

2-4 years relevant experience

Tools

Terra Dotta

Job description

American University is seeking a Program Coordinator to support AU Abroad's cohort-based programs, including AUA Centers and Cornerstone Abroad initiatives. The role balances hands-on student support with administrative workflows to ensure successful global experiences from application to completion.

Working with program managers and campus partners, you’ll align operations with access, retention, and student success goals while maintaining attention to detail in a unionized, hybrid environment.