Global Programs & Data Coordinator

American University; United States; Hybrid; USD 75,768,000 - 82,656,000; Full time

Benefits offered by this job

Benefits package

Job summary

American University seeks a Program Coordinator for AU Abroad who will manage Terra Dotta, data quality, and reporting to boost student participation in global experiences. This role supports recruitment, retention, and strategic planning by aligning systems, communications, and workflows with university priorities.

Reporting to the Director of Operations, the role requires collaboration with campus partners, strong project management, and the ability to operate with professional independence in

Qualifications

• Bachelor's degree required.
• 1–3 years of relevant experience.
• Experience with Terra Dotta and website maintenance preferred.
• Strong planning, project management, and facilitation skills.

Responsibilities

• Coordinate data collection and reporting for global experiences to inform recruitment and retention.
• Serve as primary liaison with Terra Dotta vendor and update CMS content for AU Abroad sites.
• Support visa letters, course registrations, and data quality checks across global programs.
• Provide front‑line support to students and coordinate outreach and communications.

Skills

Data analysis

Project management

Communication

Collaboration

Education

Bachelor's degree

Tools

Terra Dotta

Excel Pivot charts

BI tools

Job description

American University seeks a Program Coordinator for AU Abroad who will manage Terra Dotta, data quality, and reporting to boost student participation in global experiences. This role supports recruitment, retention, and strategic planning by aligning systems, communications, and workflows with university priorities.

Reporting to the Director of Operations, the role requires collaboration with campus partners, strong project management, and the ability to operate with professional independence in