Global People Operations & Compliance Director (AI‑Driven)

GitLab

United States

Remote

USD 153,000 - 259,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Flexible PTO

Employee Resource Groups

Equity Compensation

Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Job summary

GitLab is seeking a strategic, hands-on leader to run Global People Operations and Compliance, delivering scalable, tech-enabled experiences to a global workforce at every stage of the employee lifecycle. You will set the multi-year vision for AI-enabled operations, standardize workflows, partner across Legal, Payroll, Talent, IT, and Audit, and build a high-performing global team with clear career paths.

The role requires 10+ years in HR/People Ops with global leadership, deep compliance

Qualifications

10+ years of HR/People Operations experience, including 5+ years experience leading global teams.
Proven track record building and scaling people operations functions in complex, multi-regional global organizations.
Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies.
Ability to move between vision and a keen focus for detail, from presenting a roadmap to executives to debugging a broken process with the team.
Strong judgment, stakeholder management, and communication skills, with comfort making decisions in ambiguity.
Experience leveraging AI and automation to improve and streamline operations.
Strong attention to detail with a focus on data accuracy.

Responsibilities

Define and deliver a multi-year People Operations and Compliance roadmap, tied to business priorities, that uses AI and emerging technologies to elevate the team member experience.
Build and lead a program to standardize, simplify, and automate manual workflows across the team member lifecycle (e.g. onboarding, data management, offboarding, etc) with clear ownership, documented standards, and measurable service levels. Identify inefficiencies across the People Operations team and the broader People team, and drive the fix through to adoption.
Establish operating models, SLAs, and metrics to improve quality and efficiency
Partner with various key stakeholders including but not limited to: Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, Internal Audit to drive strategic priorities
Lead the People Operations team in managing our case management platform from intake to resolution, setting service standards, improving response times, and designing scalable escalation paths
Lead and develop a high‑performing global team by building skills in process design, data fluency, automation, and AI‑enabled ways of working, backed by clear career paths, succession plans, and a culture of continuous improvement and accountability
Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective
Accountable for global employment compliance and risk exposure, setting strategy, owning audit outcomes, and managing the Senior Compliance Analyst who delivers day‑to‑day execution
Own administration for our PEO partners and lead the people operations set‑up for new entities and global expansion including collaboration on the global employment strategy