Global People Experience Leader

HealthEdge Software, Inc.; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

HealthEdge Software, Inc. is seeking a Senior Employee Experience Partner to lead HR partnership for managers and employees across portfolios. You will own frontline employee experience end-to-end, guiding manager capability and coaching, handling employee relations, and driving change initiatives.

This global role requires cultural agility and collaboration with in-country HR and Legal teams to ensure consistent, high-quality employee support across regions and time zones.

Qualifications

• 5+ years of progressive experience in employee experience, employee relations, or HR partnership roles.
• Demonstrated focus on manager coaching, frontline employee support, and ER case management.
• Strong problem-solving, judgment, and discretion in sensitive matters.

Responsibilities

• Serve as senior HR partner for managers and employees, handling complex inquiries and cross-functional coordination.
• Advise managers on performance, conduct, attendance, and team dynamics with practical policy guidance.
• Provide mentorship and coaching to junior team members on case handling and escalation decisions.
• Act as escalation point for sensitive or high-visibility requests to mitigate risk.
• Build proactive relationships with key stakeholders to improve the employee experience.

Skills

Employee relations

HR partnership

Coaching managers

Policy interpretation

Education

Bachelor’s degree in HR/related field

Job description

HealthEdge Software, Inc. is seeking a Senior Employee Experience Partner to lead HR partnership for managers and employees across portfolios. You will own frontline employee experience end-to-end, guiding manager capability and coaching, handling employee relations, and driving change initiatives.

This global role requires cultural agility and collaboration with in-country HR and Legal teams to ensure consistent, high-quality employee support across regions and time zones.