Global Payments Transformation Lead

Global Payments; Cincinnati (AR); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Global Payments is seeking a Transformation Lead to join our Technology Strategy and Transformation Office in Cincinnati, OH. This hybrid role focuses on leading complex integration and separation programs, establishing governance, and ensuring Day 1 readiness through steady state, while coordinating TSA design and financials with Finance and leaders.

You will drive end-to-end workplans, manage risks, realize synergies, and report KPIs/OKRs to senior leadership.

Qualifications

• Bachelor’s degree or Master’s Degree, plus 8-10+ years of relevant experience in Technology Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
• Experience in working cross functionally with internal and external vendors/partners.
• Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous.

Responsibilities

• Lead planning and execution of complex integration and separation programs across Technology to ensure successful delivery from Day 1 readiness through transition, stabilization, and steady-state operations.
• Develop and drive end-to-end integration and separation workplans, including Day 1 and 30/60/90 day execution, synergy realization, Transition Service Agreement (TSA) design, transition, and exit with clear scope, timelines, and accountabilities.
• Establish and lead program governance, including steering committees, RAID management, change control, executive decision forums, and cross-functional dependency management to ensure timely issue resolution and alignment.
• Oversee execution, coordinating cutovers, stabilization activities, and business readiness to maintain operational continuity, customer experience, and regulatory compliance.
• Direct TSA performance management, including service delivery monitoring, SLA adherence, issue remediation, billing coordination, accruals, invoicing, and financial true-ups in partnership with Finance and functional leaders.
• Drive value realization by building, tracking, and reporting business cases, synergies, TSA economics, KPIs, OKRs, and variance analyses, providing actionable insights to senior leadership.
• Identify and mitigate program risks. Raise and resolve issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options.

Skills

Program leadership

Integration planning

Governance

TSA management

Value realization

Risk management

Education

Bachelor’s or Master’s degree in a relevant field

Job description

Global Payments is seeking a Transformation Lead to join our Technology Strategy and Transformation Office in Cincinnati, OH. This hybrid role focuses on leading complex integration and separation programs, establishing governance, and ensuring Day 1 readiness through steady state, while coordinating TSA design and financials with Finance and leaders.

You will drive end-to-end workplans, manage risks, realize synergies, and report KPIs/OKRs to senior leadership.