Global Payments Relationship Executive

Worldpay; Cincinnati (OH); On-site; USD 100,000 - 148,000; Full time

Job summary

Worldpay is seeking a seasoned Relationship Manager to lead strategic accounts within our Global Payments team in the United States. You’ll steward senior stakeholders, drive revenue growth, and coordinate cross-functional teams across product, legal, and finance to secure favorable outcomes.

You will manage a portfolio of high-value clients, negotiate complex deals, and influence product roadmap through customer insights. The role requires US travel and a strong FinTech background.

Qualifications

• Extensive experience as a Sales Executive in FinTech or financial services.
• 10+ years as an Account Manager / Relationship Manager in FinTech, ecommerce or financial services.
• Experience managing a portfolio of accounts with existing revenue and success meeting targets
• Understanding of investment banking operations, technology and change landscape.
• Ability to understand and apply concepts to effectively structure and solve customer problems, while thinking ‘big picture’ to identify new commercial opportunities
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Takes ownership of customer-impacting projects and is proactive in closing out customer challenges quickly
• Organizational and time management skills required to handle multiple time-sensitive projects across our customers
• Able to engage and influence people at all levels, and to build an understanding and trust with internal and external stakeholders
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Proficiency with Microsoft Outlook, Excel and PowerPoint

Responsibilities

• Manage senior stakeholders for your accounts and align on relationship strategy and agenda.
• Sell the company’s products and services to grow business across your portfolio.
• Ensure schedules and budgets are met according to contracts.
• Oversee creation and delivery of account plans with division leaders quarterly.
• Coordinate multiple stakeholders globally to meet objectives and deliver outcomes.
• Structure, negotiate and close deals using company resources for product support.
• Articulate customer requirements to influence product roadmap at Worldpay.
• Focus on account retention with a growth mindset to explore opportunities.
• Travel within the US for this role.
• Perform other related duties as needed.

Skills

Relationship management

Sales

Account management

FinTech knowledge

Negotiation

Communication skills

Time management

Stakeholder engagement

Customer service

Teamwork

Tools

Microsoft Outlook

Excel

PowerPoint

Job description

Worldpay is seeking a seasoned Relationship Manager to lead strategic accounts within our Global Payments team in the United States. You’ll steward senior stakeholders, drive revenue growth, and coordinate cross-functional teams across product, legal, and finance to secure favorable outcomes.

You will manage a portfolio of high-value clients, negotiate complex deals, and influence product roadmap through customer insights. The role requires US travel and a strong FinTech background.