Global Partner Programs Leader

Equinix, Inc.; Redwood City (CA); On-site; USD 213,000 - 319,000; Full time

Benefits offered by this job

US Benefits

Employee Assistance Program

Job summary

Equinix, Inc. in Redwood City seeks a strategic Partner Programs Leader to design and govern the global partner program, spanning Sales, Services, and Technology. You will own architecture, incentives, and run models to drive partner performance and alignment with GTM transformation.

You will lead day-to-day operations, ensure compliance, and collaborate with Finance and Legal to optimize program investment while delivering measurable impact for partners and the business.

Qualifications

• 7+ years in partner program management, channel strategy, or indirect GTM roles in enterprise technology or infrastructure.
• Deep technical knowledge of partner program architecture — tier models, incentive mechanics, MDF governance, and compliance frameworks.
• Experience running partner programs operationally — managing compliance, performance, and partner disputes day to day.
• Familiarity with partner archetypes (resellers, MSPs, system integrators, or technology partners).
• Experience measuring program performance and using data to drive program design improvements.

Responsibilities

• Own the design and architecture of the partner program track - Sales, Services, or Technology - including tier structure, qualification criteria, incentive mechanics, and specialization frameworks.
• Translate the factory operating model's commercial logic into program design that motivates partners to invest in the relationship and grow their contribution.
• Ensure the program is commercially compelling — partners in this track have a clear, quantifiable answer to 'Why Equinix?'.
• Design MDF and other funding programs governance and allocation methodology for the track — ensuring co-investment is directed toward the highest-value partner behaviors.
• Own the day-to-day operations of the program — partner compliance, performance monitoring, exception handling, and business process issue resolution.
• Manage the run model for the program — ensuring partners are compliant with program terms, performing against tier requirements, and receiving the benefits they have earned.
• Act as the escalation point for program-level issues — resolving partner disputes, program exceptions, and operational gaps that require judgment.
• Define and track the KPIs for the program — partner tier attainment, program ROI, compliance rates, partner NPS within the program and bookings contribution.
• Maintain the financial case for program investment within the track — understanding cost of program vs. commercial return.
• Report on program health to the extended partner organization and feed performance intelligence into program redesign cycles.
• Cross-Functional Alignment
• Work with leadership to ensure the track designs are consistent with and complementary to the business needs.
• Partner with Partner Experience and Support to ensure program terms are navigable and operationally executable for partners.
• Collaborate with Finance and Legal on program investment, incentive structures, and contractual compliance.

Skills

Partner program management

Channel strategy

Indirect GTM

Operational performance

Data-driven design

Collaboration

Job description

Equinix, Inc. in Redwood City seeks a strategic Partner Programs Leader to design and govern the global partner program, spanning Sales, Services, and Technology. You will own architecture, incentives, and run models to drive partner performance and alignment with GTM transformation.

You will lead day-to-day operations, ensure compliance, and collaborate with Finance and Legal to optimize program investment while delivering measurable impact for partners and the business.