Global Partner Operations Lead

Asana; San Francisco (CA); Hybride; USD 150 000 - 165 000; Plein temps

Avantages offerts par ce poste

Mental health benefits

Career coaching

Family building benefits

Retirement plans

In-office meals

Résumé du poste

Asana, Inc. seeks a Partner Program Operations Manager to own partner journey systems from application to onboarding. Based in SF/NYC/Chicago, this role blends ops rigor with scalable program improvements across global offices.

You’ll administer PRM and Salesforce tooling, build end-to-end onboarding workflows, manage deal registration, and lead cross-functional rhythms with Sales, Marketing, Legal, and Product to drive partner ROI.

Qualifications

• 3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
• Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
• Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
• Data-literate mindset with experience turning raw metrics into actionable operational insights.
• Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms, and BI tools (Tableau).
• Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.

Responsabilités

• Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
• Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
• Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
• Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
• Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives.
• Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
• Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.

Connaissances

Partner operations

Cross-functional collaboration

Data analysis

Documentation

Operational ownership

Outils

Salesforce

PRM platforms

BI tools

Tableau

Description du poste

Asana, Inc. seeks a Partner Program Operations Manager to own partner journey systems from application to onboarding. Based in SF/NYC/Chicago, this role blends ops rigor with scalable program improvements across global offices.

You’ll administer PRM and Salesforce tooling, build end-to-end onboarding workflows, manage deal registration, and lead cross-functional rhythms with Sales, Marketing, Legal, and Product to drive partner ROI.